Category Archives: Deming

Process Excellence Network Podcast with John Hunter

Posted on February 10, 2013 by John Hunter

Diana Davis with the Process Excellence Network interviewed me for their podcast series, process perspective – Management Matters: Interview with author John Hunter (listen to podcast). Additional details on some of the ideas we discussed: How could they know? Deming’s … Continue reading →

Posted in Books, Deming, Management | Tagged , , , , | 1 Comment

Business 901 Podcast: Two New Deadly Diseases for Business

Posted on February 4, 2013 by John Hunter

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted … Continue reading →

Posted in Deming, Economics, Management | Tagged , , , , , , , , | 1 Comment

Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability

Posted on January 23, 2013 by John Hunter

I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground … Continue reading →

Posted in Books, Data, Deming, Management, Systems thinking | Tagged , , , , , , , , | 2 Comments

Management Blog Review 2012: Gemba Walkabout

Posted on January 9, 2013 by John Hunter

This is my second, of two, 2012 management blog review posts. In this post I look back at the last year on Mike Stoecklein’s Gemba Walkabout blog. Mike is the Director of Network Operations at Thedacare Center for Healthcare Value. … Continue reading →

Posted in Carnival, Deming, Health care, Process improvement | Tagged , , , | 1 Comment

Customers

Posted on December 12, 2012 by John Hunter

Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading →

Posted in Customer focus, Deming, Management | Tagged , , , , , , , , , | 11 Comments

Respect for Everyone

Posted on November 7, 2012 by John Hunter

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading →

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 7 Comments

The W. Edwards Deming Institute Blog

Posted on October 11, 2012 by John Hunter

I am authoring the new W. Edwards Deming Institute Blog. Make sure you subscribe to the Deming Institute blog’s RSS feed if you want to keep up with my posts there. Some of the posts so far: Dr. Deming on … Continue reading →

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Special Cause Signal Isn’t Proof A Special Cause Exists

Posted on October 3, 2012 by John Hunter

One of my pet peeves is when people say that a point outside the control limits is a special cause. It is not. It is an indication that it likely a special cause exists, and that special cause thinking is … Continue reading →

Posted in Data, Deming, Management, Manufacturing, Process improvement, Quality tools, quote, Six sigma, Statistics, Systems thinking | Tagged , , , , , , , , , | Comments Off on Special Cause Signal Isn’t Proof A Special Cause Exists

5s at NASA

Posted on September 11, 2012 by John Hunter

NASA did some amazing things culminating with landing on Moon. Much of what they did was doing many small things very well. They used 5s, checklists, gemba thinking, usability, simplicity, testing out on a small scale and much more. Here … Continue reading →

Posted in Deming, Lean thinking, Quality tools, Systems thinking | Tagged , , , , , | 1 Comment

New Deadly Diseases

Posted on August 29, 2012 by John Hunter

Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development … Continue reading →

Posted in Creativity, Deming, Economics, Innovation, Lean thinking, Management, quote, Systems thinking | Tagged , , , , , , , , , | 12 Comments