Monthly Archives: September 2015

The Mission Statement Must Guide Action In Order To Matter

Does Mission Matter? [the broken link was removed] That is the question raised this month by Pat La Londe for the ASQ Influential Voices. I have discussed a similar topic in a previous post: Vision can be a Powerful Driver … Continue reading

Posted in Systems thinking | Tagged , , | 2 Comments

All Data is Wrong, Some is Useful

From my first blog post on this blog – Dangers of Forgetting the Proxy Nature of Data we often fail to explore whether changes in the numbers (which we call results) are representative of the “true results” of the system … Continue reading

Posted in Data, Management | Tagged , , , , , | 2 Comments

What to Do To Create a Continual Improvement Culture

This month the ASQ Influential Voices discussion explores what to do and avoid in order to create a performance culture? James Lawther shared his ideas on what not to do to get things started. I have discussed steps to take … Continue reading

Posted in Psychology, Systems thinking | Tagged , , | 5 Comments

The Road Not Taken

Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the … Continue reading

Posted in Creativity, Psychology | Tagged , , , , , , | 1 Comment