Monthly Archives: September 2015

The Mission Statement Must Guide Action In Order To Matter

Posted on September 30, 2015 by John Hunter

Does Mission Matter? [the broken link was removed] That is the question raised this month by Pat La Londe for the ASQ Influential Voices. I have discussed a similar topic in a previous post: Vision can be a Powerful Driver but Most Often It is Just a Few Pretty Words. I believe that post captures exactly how I feel about the question “does mission matter?” It doesn’t matter if it is just words on paper that has no impact on … Continue reading →

Posted in Systems thinking | Tagged , , | 2 Comments

All Data is Wrong, Some is Useful

Posted on September 22, 2015 by John Hunter

From my first blog post on this blog – Dangers of Forgetting the Proxy Nature of Data we often fail to explore whether changes in the numbers (which we call results) are representative of the “true results” of the system or if the data is misleading. Data is meant to provide us insight into a more complex reality. We need to understand the limitations when we look at “results” and understand data isn’t really the results but a representation we … Continue reading →

Posted in Data, Management | Tagged , , , , , | 2 Comments

What to Do To Create a Continual Improvement Culture

Posted on September 8, 2015 by John Hunter

This month the ASQ Influential Voices discussion explores what to do and avoid in order to create a performance culture? James Lawther shared his ideas on what not to do to get things started. I have discussed steps to take in order to build a culture of continual improvement in numerous posts over the years (see related links below). What it boils down to is building a system that supports that culture. Your culture is the result not your aim. … Continue reading →

Posted in Psychology, Systems thinking | Tagged , , | 5 Comments

The Road Not Taken

Posted on September 2, 2015 by John Hunter

Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the quote isn’t what the poem was saying. Earlier in the poem it says Though as for that the passing there Had worn them really about the same Robert Frost was poking fun at his friend who would obsess over what … Continue reading →

Posted in Creativity, Psychology | Tagged , , , , , , | 1 Comment