Tag Archives: travel

The Road Not Taken

Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the … Continue reading

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Bad Weather is Part of the Transportation System

The job of managers is to create a robust system that delivers value to customers. A system that fails constantly (fails during the continual variation the system faces) is a failed system. Bad weather is part of the variation airlines … Continue reading

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Customer Focus and Internet Travel Search

The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading

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Shaker Village of Pleasant Hill, Kentucky

Photos from my visit to the Shaker Village of Pleasant Hill, Kentucky. The design of the spaces (living and working) and tools was beautiful and, in fact, very much reminiscent of lean thinking ideas like 5s. On this trip, I … Continue reading

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National Parks

I just returned from several weeks visiting National Parks in the Northwest USA: Olympic, Mount Saint Helens, North Cascades, Glacier and Mount Rainer. I will post photos of the parks to the Curious Cat Travels section as I have time. … Continue reading

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NYC Travel Photos

In August I spoke to the Fordham University Deming Scholars MBA Program. I spent the weekend with my brother’s family in Brooklyn. The photo to the left shows my nephew at the Statan Island Children’s Museum. The photo accurately conveys … Continue reading

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