Monthly Archives: December 2012

Curious Cat 5th Annual Management Blog Review – Part 1

This is the 5th year in which multiple management blogs have participated in reviewing the year in management blogging. Once again we have many great blogs reviewed. Each year a few blog authors stop, or nearly stop publishing, but each … Continue reading

Posted in Carnival | Tagged | 3 Comments


Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , , , , , | 11 Comments

Using Incentives to Guide Social System Improvements

When confronted with the challenge of managing a social system (or market) I like to find ways to use a few simple rules that will guide the system to find improvements. I favor allowing participants in complex social system to … Continue reading

Posted in Creativity, Economics, Public Sector, Systems thinking | Tagged , , , | 2 Comments

Management Improvement Blog Carnival #183

The Curious Cat Management Carnival is published twice each month. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement Guide since 1996: Deming, innovation, lean manufacturing, … Continue reading

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