Tag Archives: John Hunter

Advice for Managers Who are Just Starting Out

John Hunter at Bryce Canyon National Park

John Hunter at Bryce Canyon National Park. See more photos from my travels.

I was interviewed by Vidal Graupera for his Managers Club blog, excerpts from that interview:

What are the biggest challenges you face?

Convincing organizations to adopt better management methods. People are very attached to historical ways of managing. While it is much harder to convince people to adopt more effective management methods than I would have predicted before attempting to do so there are strategies and tactics that help.

What’s your advice for managers who are just starting out?

Read the Leader’s Handbook by Peter Scholtes and use it as a reference to guide your actions on a weekly basis.

Learn to experiment and iterate quickly. Your main aim should be to manage the management system (which may mean the management practices used within your scope of authority or influence). As you start it will involve a significant amount of managing projects, to demonstrate your ability to deliver results, but that should be used to transition to building a strong management system.

In conjunction with quick iteration and adoption of improvements your focus should be on coaching people to help them be more effective (among other things on helping them learn how to effectively practice evidenced based decision making and continual improvement).

Read the full interview on the Managers Club website.

Read more interviews with John Hunter on improving the practice of management.

RSS feed for Management Improvement Blog Posts

You may have noticed that recently I am not publishing new blog posts as often as I have previously. This less frequent publishing schedule is likely to continue. I have added a service to allow you to read Curious Cat Management Improvement blog posts more frequently – even though I will not be publishing new posts as often.

I have created a RSS feed for select blog posts from the start of the Curious Cat Management Improvement blog in 2004 (as well as other posts I have made on management improvement on other blogs). Subscribe to the John Hunter management improvement RSS feed. Doing so will add a post each day to your RSS feed reader from my past blog posts. Of course, the normal RSS feed for this blog will continue to provide access to the new blog posts that I publish.

cover image for Statistics for Experimenters

Some of the recent posts in the RSS feed include:

I hope you find this feed of my posts on management improvement over the last 12 years to a useful resource.

As I have mentioned before, using a RSS feed reader is the best way to manage your use of blogs.

I also have a RSS feed on my posts on all topics (management improvement and also investing, travel, software development, engineering…) for those of you who are interested.

Related: Popular Management Improvement Blogs Directory by Curious CatNew JohnHunter.com Websiteblogs by John Hunter

New JohnHunter.com Website

I have created a new web site for my personal site. I hope you like it.

The home page now shows selected blog posts I have written about management, as well as on other topics: investing, software development, travel, software testing, engineering, personal finance etc.. The site allows you to subscribe to an RSS feed of my posts.

An image of the johnhunter.com home page

The new site makes it easy to find the pages you desire via a drop down menu or using the search option. The site is designed with usability in mind for whatever device you use to connect to the website. Some of the popular destinations accessible from the site include:

Related: Hire Me to Manage Your Blog or Web PresenceYour Online Presence and Social Networks for ManagersCurious Cat Blog Network

Podcast: Building Organizational Capability

The Software Process and Measurement Cast 420 features an interview with me, by Thomas Cagley, on Building Organizational Capability (download podcast).

John Hunter in the podcast:

Changing how organizations are managed makes a huge difference in people’s lives, not all the time and I understand most of the time it doesn’t. But when this is done well people can go from dreading going to work to enjoying going to work, not every single day – but most days, and it can change our lives so that most of the time we are doing things that we find valuable and we enjoy instead of just going to work to get a paycheck so we can enjoy the hours that we have away from work.

photo of John Hunter

John Hunter, Zion National Park, Utah, USA

Here are some links where I go into more detail on some of the topics I discuss in the podcast:

Thomas Cagley: If you have the power to change any 2 things that affect decision making what would they be and why?

John Hunter:

First that results are evaluated. Make decisions then evaluate what actually happens based upon what you do. Learn from that, improve how you make future decisions and keep iterating.

That idea of evaluating what actually happens is extremely powerful and will reinforce going in the right direction because if you evaluate most decisions many organizations make nothing got any better. And after doing that many times you can learn this isn’t working, we need to do something better.

And the second would be more prioritization. Make fewer decisions but take more time to make those decisions, implement those decisions, evaluate those decisions, learn from those results and iterate again.

I hope you enjoy the podcast.

Related: Software Process and Measurement Podcast With John Hunter on my book Management MattersDeming and Software Development

Interview of John Hunter by Jimena Calfa On Quality

Jimena Calfa interviewed me for her blog OnQuality as part of her Quality Interview Chain.

John Hunter with river and cloudy hills in the background

John Hunter, Yangshuo, China. See photos from my trip to China

What are you doing to ensure you continue to grow and improve as a professional and/or as a person?

John: I don’t do anything consciously to achieve that. I think if we retain a thirst for knowledge and curiosity and have a desire to do a good job we will do what is necessary. I follow my passion to learn largely through the internet (blogs, webcasts, articles and podcasts). And I constantly question and experiment and adapt based on what I learn.

Which is your favorite quality quote?

John: There are so many – I don’t have a favorite, more like 50 favorites. But here are four:

“The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans… A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement” by George Box – When Murphy Speaks, Listen

Read the whole interview on OnQuality.

Related: Leadership While Viewing the Organization as a System (interview with Bill Fox)Software Process and Measurement Podcast With John Hunter (interview by Tom Cagley) – Management Improvement Leader John Hunter (interview by Tim McMahon)Lean Blog interview with Mark Graban: Podcast #174 – John Hunter, Management Matters

The Aim Should be the Best Life – Not Work v. Life Balance

My father had the most job satisfaction of anyone I have known. He had no separation between work and life. We toured factories on vacation. I visited Davidson College in North Carolina because he was consulting with a client in Charlotte before we went up to Duke and North Carolina for visits and asked the CEO what school I should visit. His grad students would call the house frequently.

Many of his best friends were colleagues. That is how I grew to know people like George Box, Brian Joiner, Soren Bisgaard and Peter Scholtes as I grew up. Various permutations of our family lived overseas based on his jobs in London (before kids), Singapore, Nigeria and China. Those experiences dramatically impacted all our lives and they were not about separating work from life.

The desire for a life embedded in other cultures and for travel drove decisions about work. He lived in Japan (because of his Dad’s job) for 2 years as a kid and that sparked his desire to do more of that as an adult.

My little brother, Justin, pushing me on a scooter at our house in Singapore.

My little brother, Justin, pushing me on a scooter at our house in Singapore.

The sensible aim is to optimize your life. Work is a big part of life. As with any system the results depend on the overall system not the performance of individual parts taken separately. Dad also died young. He was happy to have lived such a good life, even if he wished he could have lived longer he wasn’t bitter about missing anything.

When he learned he would die (of cancer) he mainly continued what he had always been doing living life and working on what he thought was worthwhile. One project he did take on, along with George Box, was creating the Center of Quality and Productivity Improvement at the University of Wisconsin-Madison. George’s speech about Dad’s work provides a nice look at how work and life – William G. Hunter: An Innovator and Catalyst for Quality Improvement.

He honestly looked back on his life and felt he had a life that few could have topped, even though it was cut short. He was certainly optimistic and positive. But my sense was this was his honest assessment, it wasn’t just some fake front he put on for others. He had been living his life as well as he could his whole life. And continuing to live it as long as he could was all he wanted to do.

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Hire Me to Manage Your Blog or Web Presence

I would like to add a client for my blog and web presence management services. The most obvious fit is for management consultants, in my opinion, though others may also be interested.

My blogs have been honored often over the years.

As part of managing a blog on management improvement I can also write posts for the blog. If you wish I can create and host a new blog and/or website.

If you are interested in learning more please contact me (you may also comment on this post to contact me). If you already have an online presence please share the web site addresses and other relevant links (Twitter etc.) and if you have specific things you would like to achieve by hiring me. Here are links to where I can be found online.

Sites I manage, include:

John Hunter at Canyonlands National Park

John Hunter at Canyonlands National Park

Related: Consulting by the minute consulting with John HunterTimeline of John Hunter’s professional lifeInterviews with John Hunter

Some Thoughts on Investing from My Recent Interview

In the first few years of this blog I posted occasionally, but still much more than the last few years, on investing and economics. Now I mainly post on those topics on the Curious Cat Investing and Economics blog (see how the name and that practice are in sync with each other?).

I was recently interviewed about investing strategies and thoughts and decided to share that with the readers of this blog. Some excerpts from the interview:

I have maintained a portfolio that I call the sleep well portfolio for 10 years (started April 2005). I hardly have any turnover (under 2% annually I think) and hold stocks I would be comfortable locking in a vault for 10 years. The largest holding there is Apple, followed by Google; I also still really like Google as a long term investment. The stocks in the portfolio for the entire period are: Google, Amazon, Toyota, Intel, Pfizer…

We got out of the “Too Big to Fail” crisis, but have not addressed the core problems – and likely have made them much worse. We didn’t take the opportunity to address the financial system risks created by the actions of “Too Big to Fail” banks. And it seems to me we have left the central banks in a very vulnerable position. They have already played strategies that previously seemed impossible due to the position they were placed in, and if it happens again, what are they going to be able to do? I think the risk of massive economic failure is large enough to consider in an investment portfolio.

How would you suggest an investor guard against the potential for a massive economic disaster?

John Hunter: My main thoughts on that are to greatly value companies that are likely to weather economic calamity greater than any since the great depression. Having tons of cash obviously helps (Apple, Google…). Having a business model that puts a company in a position to make money (even if it is a lot less than they are making today) if the economy does extremely poorly, is also good (Apple, Google, AbbVie…).

It is possible for the economy to be hit so hard Apple, Google, etc. lose money. But if that happens, I believe huge numbers of other companies are going to be out of business, and the economy will be in shambles…

The sleep well portfolio has beaten the S&P 500 by about 220 basis points (on an annual rate of return basis) (see details on how marketocracy calculates returns – they reduce returns by 200 basis points to simulate investment adviser fees). The interview includes much more details as well as links to posts on my investing blog going into more detail.
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A Strong Management System Handles the Transition of Leaders With Ease

Part three (of three) of an interview of me with Bill Fox has been published.

Leadership While Viewing the Organization as a System

…So if I see the weak management system as the problem, the solution is not nearly as easy as coming up with a new CIO. I don’t really think the problem is so much the CIO not being a good manager – because the system shouldn’t allow a new manager to come in and ruin a good management system. The management system is the problem. So we need to fix that and that’s a very long, hard thing to do well, but it’s the kind of thing that a company like Toyota does.

So, you have to try to build that strong organizational structure; one that isn’t so fragile that when one or two senior leaders change, things fall apart. But it’s very difficult and many organizations have weak management systems. It’s a lot easier to accomplish in smaller organizations, because individuals can have a bigger say. If you’re in an organization of a hundred people, and there’s been some real success with lean or Deming’s ideas, and some new person comes in and tries to get rid of it, people stand up and say “No”.

In big, huge organizations, it often can be very difficult because there’s all sorts of big internal politics and issues that get involved

It is a fragile management system that allows the change of one or two leaders, whether they are leaders as in a CFO sense or whether they are this great software developer that had the whole team doing lean software and as soon as they leave, it just falls apart because they were the personality that made the whole thing work. When the changes relied on that person, there wasn’t really a system improvement: as soon as they left, the apparent system improvements collapse.

Read the full interview with more on how to build a strong management system based on the understanding of the organization as a system.

Related: If a a company is dependent on one (or a few) people to perform then it is in dangerExecutive LeadershipA Good Management System is Robust and Continually Improving

Curious Cat Blog Network

I recently created one RSS feed for all the Curious Cat Network blogs (which also includes other blogs I author). Of course, you can also subscribe to the RSS feed for this blog by itself: Curious Cat Management Improvement Blog RSS feed. RSS readers are by far the best way to read blogs; if you want some more information here is a post on RSS feed readers and how to use them.

The Curious Cat blog Network includes many blogs on topics including: management, investing, travel, engineering and technology. My most recent addition is the Curious Cat Travel Destinations Blog.

John Hunter at Bandelier National Monument

John Hunter at Bandelier National Monument, New Mexico, USA.

You may also find several other Curious Cat web sites worthwhile, such as: Management and Leadership Quotes, Curious Cat Management and Curious Cat Investing Resources.

Related: Management Matters by John HunterTouring Factories on Vacation When I Was YoungProcess Excellence Network Podcast with John Hunter