Monthly Archives: October 2015

Teaching Students How to Use Better Management Practices

Posted on October 27, 2015 by John Hunter

This month Edwin Garro writes about the Quality and Productivity Technical Program for high school students that has been adopted in Costa Rica. 5 high schools joined in the first year and 7 more will join in the next 2 years. The ASQ Influential Voices are commenting on this idea this month. I was glad to see the point Edwin makes about the teaching critical thinking. I wrote a blog post about critical thinking perhaps being the most important catalyst … Continue reading →

Posted in Education | Tagged , ,

Human Proof Design

Posted on October 6, 2015 by John Hunter

Human proof design is design that prevents people from successful using the item. It is similar to mistake proofing except instead of prevent mistakes it prevents people from using it. When you see human proof design you will often see signs to tell people how to use the device that has been human proofed. Common instances of this are hotels that have shower designs so opaque they need instructions on how to use a device most people have no problem … Continue reading →

Posted in Creativity, Customer focus | Tagged , , , , , ,