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Category Archives: webcast
Design Your Organization to Serve Customers Well
Quality is a Journey to Excellence is a 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the second section of a the seminar discussing customers and how to … Continue reading
Posted in Customer focus, Deming, Management, webcast
Tagged Bill Hunter, Customer focus, Deming, management, productivity, quality, webcast
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Quality is a Journey to Excellence
I recently uncovered this 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the first section of a the seminar. There is a bit of presentation that is outdated … Continue reading
Posted in Deming, Management, Respect, Systems thinking, webcast
Tagged Bill Hunter, Data, Deming, Innovation, management, respect for people, Systems thinking
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Interview of Bill Hunter: Statistical Variability and Interactions
Interview of Bill Hunter on Statistical Variability and Interactions by Peter Scholtes, 1986: In this interview Bill Hunter describes how results are made up of the impact and interactions of many variables. Many of those variables we don’t know about … Continue reading
Posted in Data, Management, Statistics, webcast
Tagged Bill Hunter, experiments, interview, learning, Peter Scholtes, Statistics, variation, webcast
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Peter Scholtes on Teams and Viewing the Organization as a System
In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading
Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast
Tagged blame, curiouscat, Customer focus, management, organization as a system, Peter Scholtes, Psychology, respect for people, teams
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Transform the Management System by Experimenting, Iterating and Adopting Standard Work
In this short video, Dr. John Toussaint describes how ThedaCare applied leadership standard work to create a successful management transformation. The changes to the management system were tested by applying standard work for all positions in 2 parts of the … Continue reading
Posted in Management, webcast
Tagged change, experiments, leadership, management system, standardization, transformation, webcast
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Gerald Suarez on Creating the Future
I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more dangerous than ignorance. … Continue reading
Posted in Career, Management, Systems thinking, webcast
Tagged Books, Career, change, management webcast, planning, Psychology, system thinking, TED
3 Comments
Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value
If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight, with great wit, in the above clip. A … Continue reading
Posted in Fun, Management, Systems thinking, webcast
Tagged Ackoff, aim, culture, evidence based management, leadership, management webcast, purpose, quote, theory of knowledge
8 Comments
Why Lean is Different
[the broken link to the embedded video was removed] Short webcast by Michael Ballé discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view), practice respect for people and continually improve. … Continue reading
Toyota Kata Song – The Times They Are Changing
Very well done song, Toyota Kata – Managing by Means, by Doug Hendren – to the music of “The Times They are A-changing” by Bob Dylan. Doug sounds impressively similar to Dylan and the words are actually wonderful. Managing by … Continue reading
A Theory of a System for Educators and Managers
Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. You can order … Continue reading
Posted in Creativity, Deming, Education, Management, quote, Systems thinking, webcast
Tagged Ackoff, curiouscat, Data, Deming, Education, Innovation, learning, management, management webcast, quote, Systems thinking, theory of knowledge, webcast
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