Category Archives: webcast

Interview of Bill Hunter: Statistical Variability and Interactions

Interview of Bill Hunter on Statistical Variability and Interactions by Peter Scholtes, 1986: In this interview Bill Hunter describes how results are made up of the impact and interactions of many variables. Many of those variables we don’t know about … Continue reading

Posted in Data, Management, Statistics, webcast | Tagged , , , , , , , | Comments Off on Interview of Bill Hunter: Statistical Variability and Interactions

Peter Scholtes on Teams and Viewing the Organization as a System

In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading

Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast | Tagged , , , , , , , , | Comments Off on Peter Scholtes on Teams and Viewing the Organization as a System

Transform the Management System by Experimenting, Iterating and Adopting Standard Work

In this short video, Dr. John Toussaint describes how ThedaCare applied leadership standard work to create a successful management transformation. The changes to the management system were tested by applying standard work for all positions in 2 parts of the … Continue reading

Posted in Management, webcast | Tagged , , , , , , | 1 Comment

Gerald Suarez on Creating the Future

I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more dangerous that ignorance. … Continue reading

Posted in Career, Management, Systems thinking, webcast | Tagged , , , , , , , | 3 Comments

Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value

If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight, with great wit, in the above clip. A … Continue reading

Posted in Fun, Management, Systems thinking, webcast | Tagged , , , , , , , , | 8 Comments

Why Lean is Different

[the broken link to the embedded video was removed] Short webcast by Michael Ballé discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view), practice respect for people and continually improve. … Continue reading

Posted in Management, Process improvement, Psychology, Quality tools, Respect, webcast | Tagged , , , , , , , , | 2 Comments

Toyota Kata Song – The Times They Are Changing

Very well done song, Toyota Kata – Managing by Means, by Doug Hendren – to the music of “The Times They are A-changing” by Bob Dylan. Doug sounds impressively similar to Dylan and the words are actually wonderful. Managing by … Continue reading

Posted in Creativity, Lean thinking, webcast | Tagged , , | 2 Comments

A Theory of a System for Educators and Managers

Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. You can order … Continue reading

Posted in Creativity, Deming, Education, Management, quote, Systems thinking, webcast | Tagged , , , , , , , , , , , , | 7 Comments

Six Sigma Interview with Jack Welch

The short video includes some interesting points by Jack Welch on six sigma. GE was a huge company and did plenty of things that could be criticized. But often those criticizing take it much to far and disregard the sensible … Continue reading

Posted in Investing, Management, Six sigma, webcast | Tagged , , , , | Comments Off on Six Sigma Interview with Jack Welch

Technical Non-Support

A bit of fun from Dilbert. I have had the exact experience Dilbert does of tech support refusing to think about the actual symptoms of the problem and insisting on following some script and wasting my time – repeatedly. The … Continue reading

Posted in Customer focus, Fun, webcast | Tagged , , , | 2 Comments