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Tag Archives: evidence based management
Poorly Stratified Data Leads to Mistakes in Analysis
Stratification can help provide insight into the nature of the real world situation. Determining what is a sensible conclusion to draw and what is not is aided by an understanding of statistics and expert knowledge of the situation the data is drawn from. Continue reading
Posted in Data, Management, Statistics, Systems thinking
Tagged critical thinking, curiouscat, Data, evidence based management, management, Statistics
2 Comments
The Importance of Critical Thinking and Challenging Assumptions
There are many factors that are important to effectively practice the management improvement ideas I have discussed in this blog for over a decade. One of the most important is a culture that encourages critical thinking as well as challenging … Continue reading
Integrating Technical and Human Management Systems
ASQ has asked the Influential Voices on quality management to look at the question of integrating technical quality and human management systems. How do different systems—technical or human—work together? How should they work together? My view is that the management … Continue reading
Don’t Ignore Customer Complaints
I find Paul Graham’s ideas very useful. I disagree with his recent tweet though. Update: See note at bottom of the post – Paul tweeted that his original tweet was wrong. Base your assessment of the merit of an idea … Continue reading
Taking Risks Based on Evidence
My opinion has long been that football teams are too scared to take an action that is smart but opens the coach to criticism. So instead of attempting to make it on 4th down (if you don’t understand American football, … Continue reading
Posted in Competition, Creativity, Data, Innovation, Management, Psychology
Tagged Creativity, evidence based management, experiments, fear, Innovation, leadership, Psychology, risk, sports
3 Comments
Resources for Using the PDSA Cycle to Improve Results
Using the PDSA cycle (plan-do-study-act) well is critical to building a effective management system. This post provides some resources to help use the improvement cycle well. I have several posts on this blog about using the PDSA cycle to improve … Continue reading
The Art of Discovery
Quality and The Art of Discovery by Professor George Box (1990): Quotes by George Box in the video: “I think of statistical methods as the use of science to make sense of numbers” “The scientific method is how we increase … Continue reading
Posted in Creativity, Data, Innovation, Management, Process improvement, Quality tools, Science, Statistics
Tagged control chart, curiouscat, Data, evidence based management, experiments, George Box, Innovation, learning, Process improvement, quote, respect for people, Statistics, technology, webcast
4 Comments
Indirect Improvement
Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving … Continue reading
Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value
If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight, with great wit, in the above clip. A … Continue reading
Posted in Fun, Management, Systems thinking, webcast
Tagged Ackoff, aim, culture, evidence based management, leadership, management webcast, purpose, quote, theory of knowledge
8 Comments
Customers Are Often Irrational
Penney Pinching “The first rule is that there are no irrational customers,” Drucker wrote in Management: Tasks, Responsibilities, Practices. “Customers almost without exception behave rationally in terms of their own realities and their own situation.” “in terms of their own … Continue reading
