Monthly Archives: October 2013

Resources for Using the PDSA Cycle to Improve Results

Using the PDSA cycle (plan-do-study-act) well is critical to building a effective management system. This post provides some resources to help use the improvement cycle well. I have several posts on this blog about using the PDSA cycle to improve … Continue reading

Posted in Deming, Management, Process improvement, Quality tools | Tagged , , , , , , , , | 5 Comments

Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits

Saying “Managers care about efficiency and leaders care about effectiveness” is like saying “Doctors care about theory and nurses care about patients.” Managers that don’t care about effectiveness are lousy managers. Leaders that don’t care about the gemba are lousy … Continue reading

Posted in Lean thinking, Management, Popular, quote | Tagged , , , , , , | 5 Comments

How to Sustain Long Term Enterprise Excellence

This month Paul Borawski asked ASQ’s Influential Voices to explore sustaining excellence for the long term. There are several keys to pulling sustained long term excellence. Unfortunately, experience shows that it is much easier to explain what is needed than … Continue reading

Posted in Management, Process improvement, Respect, Systems thinking | Tagged , , , , , , , , | 2 Comments

Management Improvement Carnival #200

The Curious Cat Management Improvement Carnival has been published since 2006 and this is the 200th edition. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement … Continue reading

Posted in Carnival | Tagged , | 2 Comments