How to Sustain Long Term Enterprise Excellence

This month Paul Borawski asked ASQ’s Influential Voices to explore sustaining excellence for the long term.

There are several keys to pulling sustained long term excellence. Unfortunately, experience shows that it is much easier to explain what is needed than to build a management system that delivers these practices over the long term. The forces pulling an organization off target often lead organization astray.

Each of these concepts have great deal more behind them than one post can explain. I provide some direct links below, and from those there are many more links to more valuable information on the topics. I also believe my book provides valuable additional material on the subject – Management Matters: Building Enterprise Capability. Sustained long term excellence is the focus of the book. A system that consistently provides excellent performance is a result of building enterprise capability over the long term.

Related: Distorting the System, Distorting the Data or Improving the SystemSustaining and Growing the Adoption of Enterprise Excellence Ideas in Your OrganizationManaging to Test Result Instead of Customer ValueGood Process Improvement PracticesChange is not ImprovementManaging Our Way to Economic Success Two Untapped Resources by William G. HunterSoftware Process and Measurement Podcast With John HunterCustomer Focus by Everyone

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