Tag Archives: Management

Toyota Posts Record Profit: Splits $15 million in Pay and Bonus for top 21 Executives

Posted on June 2, 2014 by John Hunter

After posting record profits of $17.9 billion Toyota proposes to increase the pay and bonus for the top 21 executives to $14.9 million. That is not as you might expect just the increase in the bonus to the CEO. That is the entire pay and bonus for the top 21 executives. That places all 21 together below the top 50 CEO paydays in the USA. Toyota’s net income for the year surged 89.5%. While the profits are partially due to … Continue reading →

Posted in Competition, Deming, Investing, Management, Popular, Respect, Toyota Production System (TPS) | Tagged executive pay, executives, leadership, Management, overpaid executives, Popular, respect for people, Toyota | 3 Comments

Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits

Posted on October 14, 2013 by John Hunter

Saying “Managers care about efficiency and leaders care about effectiveness” is like saying “Doctors care about theory and nurses care about patients.” Managers that don’t care about effectiveness are lousy managers. Leaders that don’t care about the gemba are lousy leaders. Doctors that don’t care about patients are lousy doctors. Nurses that don’t care about theory are lousy nurses. Your role in the organization (and for the particular situation in question) and training and the situation will impact how you … Continue reading →

Posted in Lean thinking, Management, Popular, quote | Tagged commentary, curiouscat, leadership, Lean thinking, Management, Popular, Systems thinking | 5 Comments

Selling Quality Improvement

Posted on March 19, 2012 by John Hunter

In this month’s ASQ influential quality voices post, Paul Borawski asks How Do You “Sell” Quality? I am amazed how difficult it is to sell quality improvement. I look at organizations I interact with and easily see systemic failures due to faults that can be corrected by adopting management improvement strategies that are decades old. Yet executives resist improving. The desire to retain the comforting embrace of existing practices is amazingly strong. What sells to executives are usually ideas that … Continue reading →

Posted in Management, Psychology, Systems thinking | Tagged ASQ Influential Voices, curiouscat, leadership, Management, marketing, Process improvement, Psychology, quality, Systems thinking | 4 Comments

Building Adoption of Management Improvement Ideas in Your Organization

Posted on December 8, 2010 by John Hunter

Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes the new success more impressive. Something that is relate-able to the audience you are trying to win over is also useful. Even if senior management cares about an issue, if the solution is so technical they are completely baffled, they … Continue reading →

Posted in Deming, Management, Popular, Quality tools, Systems thinking, Toyota Production System (TPS) | Tagged culture, curiouscat, Deming, lean management, lean manufacturing, Lean thinking, Management, organization as a system, Popular, Quality tools, quote, Systems thinking | 16 Comments

Circle of Influence

Posted on February 9, 2010 by John Hunter

In, The Seven Habits of Highly Effective People, Steven Covey discusses the circle of control, circle of influence and circle of concern. This provides a good framework from which to view issues as you look for improvement strategies. Within your circle of control you have much more autonomy and have less need to win others over to your plan. However, in practice, even here, you benefit from winning over those who are involved (for example you are their boss). Our … Continue reading →

Posted in Career, Creativity, Deming, Management, Popular, Psychology, quote, Respect, Systems thinking | Tagged curiouscat, John Hunter, Management, managing people, organization as a system, Popular, Psychology, quote, respect for people, tips | 9 Comments

Prophet Unheard: Dr. W. Edwards Deming – 1992

Posted on January 25, 2010 by John Hunter

[embedded webcast links removed because they have been removed from YouTube. To see video with W. Edwards Deming see the Deming Institute YouTube channel.] This is an interesting video on Deming and American management (by the BBC in 1992): Prophet Unheard. It includes some nice old footage of Deming in Japan. The importance of respect for people is clear and the video also touches on the idea the danger of relying on data (when you do not understand variation and … Continue reading →

Posted in Data, Deming, Management, Manufacturing, Quality tools, Respect | Tagged Data, Deming, Japan, Management, management history, managing people, Quality tools, respect for people | 1 Comment

CEOs Plundering Corporate Coffers

Posted on October 22, 2008 by John Hunter

Pointy haired bosses broke the code they provided on their site for embedding a Dilbert comic, so I removed the broken code. Dogbert: “I am stepping down as CEO so I can spend more time with the money I stole from this hellhole.” Unfortunately we still have far too few people that see the obscene behavior of CEOs and their brooks brother bureaucrats as unacceptable. The behavior of many of them has been similar to that of dictators looting the … Continue reading →

Posted in Management, Respect, Systems thinking | Tagged commentary, ethics, executive pay, Management, overpaid executives | 17 Comments

How Downsizing is Handled When Management Respects People

Posted on March 27, 2008 by John Hunter

Three Amazing PHP/MySQL/Perl Developers Now Available [broken link removed] – Posting on Craigslist. The url will expire so I included everything but the contact info below (follow the link for contact info). Yesterday I had to do one of the more difficult things — lay off three of my good friends, all of whom are talented and professional developers. I’m posting here today in hopes that someone out in the world is looking for some seasoned talent, people who can … Continue reading →

Posted in Deming, Management, Respect, Software Development | Tagged jobs, Management, respect for people, Software Development

New – Different – Better

Posted on February 8, 2008 by John Hunter

Comment on New or Different? by Matthew May: So don’t worry about new and different. Ask yourself: Is this clearly better than what’s out there now? And if you think about it, that’s a question you should never stop asking. Because new and different isn’t always better, but better is always new and different. I wrote a similar post on my blog awhile back: Better and Different: The answer, as I see it, is to be better and different (when … Continue reading →

Posted in Deming, Innovation, Management, Process improvement | Tagged Deming, Innovation, Management, Process improvement | 4 Comments

Process Improvement and Innovation

Posted on July 4, 2007 by John Hunter

Every so often an article appears discussing the need to change focus from process improvement to innovation (and recently they are followed with quite a bit of blog talk). I disagree on several grounds. First you have needed to focus on both all the time. Second, it is not an either or choice. Third, the process of innovation should be improved. I do not believe process improvement is bad for innovation. Bad process changes can be bad for innovation. But … Continue reading →

Posted in Creativity, Deming, Innovation, Management, Process improvement, Psychology, Quality tools, quote, Systems thinking | Tagged change, continual improvement, Innovation, iteration, Management, Process improvement, Quality tools | 5 Comments

People are Our Most Important Asset

Posted on June 18, 2007 by John Hunter

One of the beliefs I try and get the organizations I work for to adopt is to truly value excellent people. The costs are challenges of hiring great people, to me, makes it critical to do what you can to keep your exceptional people. I probably haven’t written about this because it can conflict with my advice against performance appraisals. I do actually believe it is possible to know certain people are great and contribute greatly to the success of … Continue reading →

Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, Respect | Tagged coaching, Creativity, curiouscat, John Hunter, Management, managing people, Psychology, respect for people | 9 Comments

Ackoff’s F-laws: Common Sins of Management

Posted on November 11, 2006 by John Hunter

Russ Ackoff once again does a great job of providing insight into management. I highly recommend A Little Book of f-Laws [the broken link was removed] where Ackoff, with Herbert Addison and Sally Bibb, present 13 common sins of management, such as: Managers who don’t know how to measure what they want settle for wanting what they can measure See: Deming’s thoughts on unknown and unknowable figures. A book with over 80 management flaws (er I mean f-Laws) will be … Continue reading →

Posted in Data, Deming, Management, Management Articles, quote | Tagged Ackoff, Management | 1 Comment

Five Pragmatic Practices

Posted on November 8, 2006 by John Hunter

Becoming a Great Manager: Five Pragmatic Practices by Esther Derby [the broken link was removed] 1) Decide What To Do and What Not To Do Deciding what to do and what not to do helps focus efforts on the important work – work that will contribute to the bottom line of the company. Articulating a mission has another benefit: When everyone in your group knows the mission and how the work they do contributes to it, they will be able … Continue reading →

Posted in IT, Management, Management Articles, Software Development | Tagged coaching, Management, prioritize | 2 Comments

What is Wrong with MBA’s

Posted on November 2, 2006 by John Hunter

Two interesting posts from Compound Thinking: What is Management? [the broken link was removed – this is one of many examples of a good blog’s domain lapsing and being bought by someone to promote unrelated items.]: Management is helping others become great. Well said. As Deming would say management’s responsibility is to work on improving the system (to allow everyone in the system to do great work). This encompasses a wide variety of things, including: creating sensible hiring processes designing … Continue reading →

Posted in Deming, Education, Management | Tagged Education, Management, organization as a system, Performance Appraisal | 4 Comments

Not Innovation but Still Interesting

Posted on October 5, 2006 by John Hunter

10 years of the most innovative ideas in business in not packed with ideas on innovation: it was obviously titled by someone hoping to catch the interest of those following the innovation fad. Still it has interesting stories originally published in Fast Company, including: How to Give Good Feedback [the broken link was removed] by Seth Godin The Accidental Guru (on Malcolm Gladwell) by Danielle Sacks Built to Flip [the broken link was removed] by Jim Collins A Design for … Continue reading →

Posted in Books, Innovation, Management | Tagged Books, Innovation, Management, Management Articles | 2 Comments

More on Overpaid CEO’s

Posted on October 4, 2006 by John Hunter

CEO pay up big – but not performance: The Corporate Library analyzed the compensation of nearly 1,400 chiefs for its annual report on CEO pay. The group’s median total compensation rose 16 percent between 2004 and 2005. A year earlier, CEOs got a bump of 30 percent in total compensation, which includes salary, bonus, perks, exercised stock options and other long-term incentive pay. This is more bad news. As Drucker, Buffet and many others have said CEO overpayment is bad … Continue reading →

Posted in Management | Tagged deadly diseases, executive pay, Management, overpaid executives | 2 Comments