Monthly Archives: September 2008

Does the Data Deluge Make the Scientific Method Obsolete?

The End of Theory: The Data Deluge Makes the Scientific Method Obsolete by Chris Anderson “All models are wrong, but some are useful.” So proclaimed statistician George Box 30 years ago, and he was right. But what choice did we have? Only models, from cosmological equations to theories of human behavior, seemed to be able to consistently, if imperfectly, explain the world around us. Until now. Today companies like Google, which have grown up in an era of massively abundant … Continue reading →

Posted in Creativity, Data, Innovation, Science | Tagged , , , , , , , , | 7 Comments

Making Life Difficult for Customers

Companies seem to think technology is an excuse to provide bad service. Or maybe they don’t need any excuse at all to do so, based on how often they provide bad service. My latest experience with lame pointy haired boss technology came while looking to watch a football game online. Years ago you could listen to any Wisconsin Badger game over the internet – very simple, no special software (just the simple free Real Audio plugin). In subsequent years (just … Continue reading →

Posted in Customer focus, IT, Management, Software Development | Tagged , , , , , | 5 Comments

Management Blog Posts From September 2005

Here are some posts from the blog 3 years ago, this month. I took the photo on my visit to North Cascades National Park. Measurement and Data Collection – I have found it helpful to ask: what will you do if the data we collect is 30? What will you do if it is 3?… I find, that asking that question often helps reach a better understanding of what data is actually needed, so you then collect better data. Operational … Continue reading →

Posted in Management | Tagged , ,

Dr. Deming’s 15th Point

Guest post from John McConnell, Wysowl Pty Ltd Dr. Deming opened his first Australian seminar in 1986 with the question, “What are we here to do”? After some discussion he answered his own question with, “To learn”, and “To have a good time”. He repeated this opening at subsequent seminars. The Fifteenth Point Mr. Murray Mansfield of Melbourne has what I believe to be the only completely up to date version of Dr. Deming’s famous Obligations for Top Management. After … Continue reading →

Posted in Deming, Fun, Management, Psychology, Respect | Tagged , , ,

Conference Calls with Scholtes and Joiner

Pratt & Whitney Rocketdyne’s Enterprise Thinking Network Ongoing Discussion series this month features conference calls with Peter Scholtes (Thursday, September 25th, Noon to 2pm Pacific Time – USA) and Brian Joiner (Friday the 26th, Noon to 2pm Pacific Time – USA). See more details [the broken link was removed] and register online. Peter’s books (The Team Handbook and The Leader’s Handbook) are thought pieces for Thursday’s conversation with Peter. As a place to begin the conversation with Peter, we might … Continue reading →

Posted in Books, Deming, Management | Tagged , , , , | 1 Comment

The Ergonomics of Innovation

The Ergonomics of Innovation by Hayagreeva Rao and Robert Sutton the IHI case teaches us that innovations spread quickly when organizations focus relentlessly on selecting and spreading ideas in ways that ease the burden of thought and action for everyone involved. This mind-set differs from the one that burdens most organizations, where innovation is seen as difficult, expensive, and protracted. The IHI staff’s ergonomics-of-innovation mind-set focused on making things easier and cheaper for everyone, including the staff itself. … IHI … Continue reading →

Posted in Creativity, Health care, Innovation, Management, Process improvement, Systems thinking | Tagged , ,

Guess What? Manufacturing in the USA is a Good Idea

More people learning about manufacturing truths lean thinkers have known for a long time. Made (again) in America Thomasville Furniture and Exxel Outdoors, a maker of camping gear, have both said they now are making products in the U.S. that they once outsourced to China; both have attributed the move to the soaring cost of transporting goods. But other longtime outsourcers, such as Regal Ware Inc., a 500-employee maker of high-end cookware (sets go for as much as $4,000), have … Continue reading →

Posted in Lean thinking, Management, Manufacturing | Tagged

Webcast on the Toyota Development Process

Kenji Hiranabe talks about Toyota’s development process (webcast). Kenji shares a presentation he attended earlier this year by Nobuaki Katayama, a former Chief Engineer at Toyota, and the lessons he learned from him. Continue reading →

Posted in Lean thinking, Management, Toyota Production System (TPS), webcast | Tagged , , , , , | 4 Comments

Agile PDSA

Dr. Deming encouraged the use of the Plan-Do-Study-Act cycle to improve. Agile Management encourages a similar mindset – to test out ideas in practice and adapt quickly. A key to both strategies is to quickly iterate over possible solutions. Tesco provides an example of this strategy: This was our first opening since we took our 12 week pause, after we had opened 61 stores at breakneck speed. We used that time to reflect on what customers had told us they … Continue reading →

Posted in Creativity, Deming, Management, Process improvement, quote | Tagged , , , , , , , ,

Management Improvement Carnival #43

The management improvement carnival highlights posts helping managers do a better job on topics such as: leadership, customer focus, lean manufacturing, process improvement, managing people and innovation. Continue reading →

Posted in Carnival | Tagged , ,

Top Blogs for Software Development Managers

I am happy to say our blog has been included in the Top 100 Blogs for Development Managers. The list of blogs is quite impressive, including blogs referenced here previously: Joel on Software (ranked 1st), Coding Horror (2nd), Seth Godin’s Blog (3rd), Paul Graham’s essays (4), Signal vs. Noise (40)… Continue reading →

Posted in curiouscat.com, Software Development | Tagged , ,

National Museum of the American Indian Photos

Photo of the National Museum of the American Indian in Washington DC by John Hunter. The museum is the newest addition to the collection of Smithsonian museums on the Mall. The second photo is of a Mayan calendar. Photos can be used with attribution. Related: Botanical Garden, Washington DC – Mount Saint Helens National Volcanic Monument – The Cloisters Museum, Manhattan

Posted in curiouscat.com, Travel photos | Tagged ,

Our Failed Health-care System

The bad idea behind our failed health-care system by Malcolm Gladwell One of the great mysteries of political life in the United States is why Americans are so devoted to their health-care system. … Americans spend $5,267 per capita on health care every year, almost two and half times the industrialized world’s median of $2,193; the extra spending comes to hundreds of billions of dollars a year. What does that extra spending buy us? Americans have fewer doctors per capita … Continue reading →

Posted in Deming, Economics, Health care | Tagged , , , | 1 Comment

New Management Truths Sometimes Started as Heresies

‘New’ management truths sometimes started as heresies by Cecil Johnson “The most effective management ideas follow a life cycle — from heresy to outlier (championed by a small group of people) to ingrained practice to conventional wisdom,” Kleiner writes. “In the process, if they are genuinely powerful management ideas, they distinguish the organizations that adopt them.” One of the management heresies focused upon by Kleiner that has morphed into accepted management wisdom of the highest order is the Toyota Production … Continue reading →

Posted in Deming, Management, Management Articles, quote, Toyota Production System (TPS) | Tagged , , , , , | 1 Comment

Management Articles, Posts…

Reddit is a web site that ranks web pages by user votes. If you login and vote yourself they will develop a pattern of what you like and can show you a list of the pages you are likely to enjoy. I believe this is done by matching your likes and dislikes with others. When showing you a list of recommended links it gives some importance to up votes by anyone and more priority to up votes by those that … Continue reading →

Posted in curiouscat.com, IT, Management, Management Articles, Tags | Tagged , , | 1 Comment

Seth Godin: Intern Program and the Internet

Learning from a summer intern program: I was overwhelmed by the quality of what I got back. (The quantity was expected… interesting internships are hard to find). I heard from students on most continents, with a huge variety of backgrounds and life experiences. And these people were smart. Unable to just pick a PDF or two, I invited the applicants to join a Facebook group I had set up. Then I let them meet each other and hang out online. … Continue reading →

Posted in Creativity, Education, Innovation, IT, Management | Tagged ,