Monthly Archives: December 2010

Deming Seminar in Singapore: New Philosophy of Management

Posted on December 27, 2010 by John Hunter

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s New Philosophy of Management, is open for registration to the public so if you want to join us, sign up (link removed) for the seminar which will be held January 18 to 20, 2011 in Singapore. In the seminar you … Continue reading →

Posted in Deming, Lean thinking, Management | Tagged , , , , , , ,

The 3rd Annual Management Blog Review Has Begun

Posted on December 20, 2010 by John Hunter

Jamie Flinchbaugh has started off the management blog year in review with a look back at the year here: Blog Carnival Annual Roundup: 2010 – Curious Cat Management Improvement Blog. Take a look at some of the posts he highlighted from the year and feel free to note some of your favorite posts in the comments below. Again this year we have many management bloggers joining the annual roundup. Over the next 3 weeks posts will be seen on some … Continue reading →

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The Achilles’ Heel of Agile

Posted on December 14, 2010 by John Hunter

Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its kind in Europe, when it was built in 1929. And more than 80 years later, architecture lovers from all over the world still come to admire it, take pictures, and make drawings. I sometimes waved at them. Van Nelle office, … Continue reading →

Posted in Books, IT, Lean thinking, Management, Psychology, Respect, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

Management Improvement Carnival #118

Posted on December 11, 2010 by John Hunter

Mike Wroblewski is hosting the Management Improvement Carnival #118 on the Got Boondoggle? blog, highlights include: Voice of Customer (VOC): What does it mean? By Mark Wheeler – “Most companies have some type of VOC program in place. Many programs fall short of delivering measurable value. This failure often lies at the definition level of VOC. But how do you actually define it?” He Should Have Seen It by Mark Rosenthal – “We talk about 5S, separating the necessary from … Continue reading →

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Building Adoption of Management Improvement Ideas in Your Organization

Posted on December 8, 2010 by John Hunter

Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes the new success more impressive. Something that is relate-able to the audience you are trying to win over is also useful. Even if senior management cares about an issue, if the solution is so technical they are completely baffled, they … Continue reading →

Posted in Deming, Management, Popular, Quality tools, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 16 Comments

How to Get a New Management Strategy, Tool or Concept Adopted

Posted on December 6, 2010 by John Hunter

Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. But how to actually get their organization to adopt the ideas often confounds them. In fact, I believe most potential improvements efforts may well fail even before they start because people can’t get past this problem. I believe the way … Continue reading →

Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking | Tagged , , , , , , , , , , , , , | 15 Comments

Don’t Treat People Like You Want to be Treated

Posted on December 2, 2010 by John Hunter

I have never understood the logic behind the idea that you should treat people like you want to be treated. I know I am different; I don’t want what lots of other people seem to want. If I treat them how I want to be treated, they are not happy. I understand the sentiment behind the statement. I think it is much more effectively stated as: treat people how they want to be treated. An understanding of psychology will provide … Continue reading →

Posted in Deming, Management, Psychology | Tagged , , , , , , , | 13 Comments

Management Improvement Carnival #117

Posted on December 1, 2010 by John Hunter

Bryan Lund is hosting the Management Improvement Carnival #117 on the Training Within Industry blog, highlights include: Mark Hamel at Gembatales warns us against the danger of serving two masters…I love the caricatures that he develops for the reader – spot on! A great take on muda, muri and mura by David Kasprzak at My Flexible Pencil. The way David applies the 3Ms to cultural behaviors is clever and thought provoking. Although seemingly “intangible” at first, the cultural wastes that … Continue reading →

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