Tag Archives: training

Web Seminar with Gerald Suarez: Better Thinking About Leadership

In2In offers some great opportunities for those interested in management improvement. Their conference is excellent. They also offer various conference calls with speakers knowledgeable about Deming and Ackoff’s ideas. These normally take the form of conference call presentations (similar to a podcast) followed by some question and answers. The consistently get remarkable people like, Gerald Suarez, and earlier: Peter Scholtes and Brian Joiner. Gerald Suarez is kicking off the new InThinking Network monthly webinar series. I worked for Gerald at … Continue reading →

Posted in Deming, Management, Public Sector, Systems thinking | Tagged , , , , , , | 1 Comment

Deming Seminar in Singapore: New Philosophy of Management

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s New Philosophy of Management, is open for registration to the public so if you want to join us, sign up (link removed) for the seminar which will be held January 18 to 20, 2011 in Singapore. In the seminar you … Continue reading →

Posted in Deming, Lean thinking, Management | Tagged , , , , , , ,

Learn Lean by Doing Lean

In response to: Developing Your Lean Education Plan [the broken link was removed] If you actually let the lean leaders practice lean management you are probably doing more to help them learn than anything else. Reading is great, but 10 times better when reading to find solutions you need to deal with issues you have in place. Same for going to conferences. Consultants can be a huge help, but if you just bring in consultants without allowing the changes needed … Continue reading →

Posted in Career, Education, Lean thinking, Management, Respect, Systems thinking | Tagged , , , , , , , , , , | 6 Comments

Red Bead Experiment Webcast

Dr. Deming used the red bead experiment to present a view into management practices and his management philosophy. The experiment provides insight into all four aspects of Dr. Deming’s management system: understanding variation, understanding psychology, systems thinking and the theory of knowledge. Red Bead Experiment by Steve Prevette Various techniques are used to ensure a quality (no red bead) product. There are quality control inspectors, feedback to the workers, merit pay for superior performance, performance appraisals, procedure compliance, posters and … Continue reading →

Posted in Data, Deming, Education, Management, Performance Appraisal, Psychology, quote, Respect, webcast | Tagged , , , , , , , , , , , | 3 Comments

Hire People You Can Trust to Do Their Job

How great companies turn crisis into opportunity The right people don’t need to be managed. The moment you feel the need to tightly manage someone, you’ve made a hiring mistake. The right people don’t think they have a job: They have responsibilities. If I’m a climber, my job is not [just] to belay. My responsibility is that if we get in trouble, I don’t let my partner down. The right people do what they say they will do, which means … Continue reading →

Posted in Deming, Management, Management Articles, Psychology, Respect, Systems thinking | Tagged , , , , , | 4 Comments

Idle Workers Busy at Toyota

Idle Workers Busy at Toyota Instead of sending the workers home, as the Detroit makers often do, Toyota is keeping them at the plants, though. The employees spend their days in training sessions designed to sharpen their job skills and find better ways to assemble vehicles. … At its Princeton plant, by contrast, Toyota is using the down time to hone its workers’ quality-control and productivity skills. The company has pledged never to lay off any of its full-time employees, … Continue reading →

Posted in Lean thinking, Management, Management Articles, Manufacturing, Respect, Toyota Production System (TPS) | Tagged , , , , | 2 Comments

Webcast on 2-Bin Systems

Illustration of how 2-Bin Systems work, by Bill Hanover. Related: Overall Equipment Effectiveness (OEE) video by Bill Hanover – Messiness is Bad – Drum-Buffer-Rope Example – lean manufacturing resources

Posted in Lean thinking, Management, Quality tools, webcast | Tagged , , ,

Respect for People

A very thoughtful post, Respect for People on the Kaikaku blog raises some interesting questions. What does respect for people really mean? Toyota empowers people: To stop the line – to stop every other worker from working – that is real respect and trust. To implement creative improvement ideas around their work area. They trust you to come up with the best idea to make your work easier and more interesting. You don’t have to wait for management to tell … Continue reading →

Posted in Lean thinking, Management, Popular, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , | 9 Comments

Management Training Program

Fog Creek Software Management Training Program by Joel Spolsky: Finally, when you’re really really good, they let you hang around with Yussef on the ovens. Yussef was about 100 years old and so good at running the ovens it was scary. When Gabbi tried to show me how to solve the problem of bread sticking to the conveyer belts on the way out of the oven, he ran back and forth like a lunatic for ten minutes, turning knobs, pulling … Continue reading →

Posted in Deming, IT, Management, Popular, quote, Respect, Systems thinking | Tagged , , , , , , | 3 Comments