Monthly Archives: January 2009

Newspaper Innovation In Kansas

The newspaper industry is facing challenging times. One success story is the Lawrence Journal-World in Lawrence, Kansas. I first heard about their efforts years ago: Watchful Eyes on Kansas Media Innovations, NPR, 2005 Many media companies hoped that convergence — combining television, print and online resources — would help them survive. Instead, many companies have lost money on online journalism. In Lawrence, Kan., Dolph Simons’ Journal-World newspaper has taken ambitious news-gathering approaches to local issues. The Newspaper of the Future, … Continue reading →

Posted in Creativity, Customer focus, Deming, Innovation, IT | Tagged , , , , , | 1 Comment

Jeff Bezos and Root Cause Analysis

Using quality tools really works. Lots of people don’t use them. Improving is often not any more difficult than just applying tools that have been used for decades. Continue reading →

Posted in Deming, Management, Quality tools, Respect | Tagged , , , | 2 Comments

Online Data Backup and Corporate Blogging

This is a good example of a sensible corporate blog post, Online Data Backup [the broken link has been removed, breaking links is not a good practice for any website]. Their blog is fairly staid and impersonal (which is not normal for blogs) but as corporations take up blogging many such blogs are coming into being. blogs began as very personal communication vehicles, but that trait is not required (though completely impersonal blogs do not really seem like blogs at … Continue reading →

Posted in Creativity | Tagged , , ,

Mount Timpanogos Trail, Utah Photos

In 2007, I kept failing to plan for a vacation, finally I just booked some tickets to Utah without much of a plan. And still had done little to plan as I departed. So I bought some travel books and started on the trip while I was figuring out where I should go. I did know Utah offers amazing hiking options and I found many great hikes that made for a great trip. The first day of the trip began … Continue reading →

Posted in Travel photos | Tagged , ,

Using Free Content to Boost Your Sales

I am a big believer in marketing by providing some content for free. It is a great idea for consultants. It is also a great idea for those looking to sell books and audio-visual content. Can Free Content Boost Your Sales? Yes, It Can As those crazy Monty Python dudes put it, “We’re letting you see absolutely everything for free. So there! But we want something in return. None of your driveling, mindless comments. Instead, we want you to click … Continue reading →

Posted in Creativity, Innovation | Tagged ,

Negativity

Don’t be negative. Most people agree with that statement. We see being negative as bad. If you don’t have something good to say, don’t say anything. Well, I don’t agree. While presenting your ideas in a constructive way is helpful, I don’t agree with those that try to discourage negative comments. I understand that the psychology of many people has lead them to want confirmation and to dislike criticism of ideas they propose. And I understand our society has re-enforced … Continue reading →

Posted in Management, Psychology | Tagged , , | 6 Comments

Management Improvement Carnival #52

The 2008 Annual Management Improvement Carnival Review (published on a number of site) I am counting as #51, making this #52. That annual review turned out to be a very interesting collection, if you have not read all of them yet, take some time to do so. I linked to the first set of posts previously and here are the remaining posts Lean Six Sigma Academy:   Lean Blog, Gemba Panta Rei, Evolving Excellence, Curious Cat Management Improvement Blog Evolving … Continue reading →

Posted in Carnival, Management | Tagged

Checklists Save Lives

Checklists are a simple quality tool that have been used widely for decades. Pilots use them, without fail, to save lives. Some surgeons have been using them and the evidence is mounting that checklists can save many more lives if more in health care use them. Studies Show Surgeons Could Save Lives, $20B by Using Checklists Eight hospitals reduced the number of deaths from surgery by more than 40% by using a checklist that helps doctors and nurses avoid errors, … Continue reading →

Posted in Deming, Health care, Management, Process improvement, Psychology, Quality tools, Systems thinking | Tagged , , , , , , , | 3 Comments

Federal Government Chief Performance Officer

A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately making it more effective. An MIT & McKinsey alum, Time calls her the “first official waste watchdog.” Previous administrations have had exactly the same thing (regardless what Time magazine says), so I don’t think we should get carried away. Eliminating … Continue reading →

Posted in Management, Public Sector | Tagged , , , , , , , , , | 1 Comment

Curious Cat Management Carnival: Select 2008 Highlights

Over the last couple of years the quality of management material available online has increased dramatically. And blogs have provided much of the best management material. The Curious Cat Management Improvement Carnival now provides highlights 3 times a month. Each carnival post highlights recent management related posts from several management blogs. And for the 2008 year in review 9 blogs have each taken a handful of management blogs and provided annual highlights. In this post we will cover four blogs: … Continue reading →

Posted in Carnival, Management, Software Development | Tagged , , , | 7 Comments

Disruptive Innovation Example: Eliminate Your Phone Bill

Clayton Christensen’s ideas on disruptive innovation are very powerful. I have written about Innovation Thinking with Clayton Christensen previously. Here is an example of such innovation. All you need is a broadband internet connection and you can Kiss your phone bill good-bye: The Ooma service uses so-called Voice over Internet Protocol (or VOIP) technology to deliver calls to your existing phone using a broadband connection. Consumers need only to buy a $249 Ooma Hub (it was a hefty $399 when … Continue reading →

Posted in Innovation | Tagged , , , ,

2008 Annual Management Blog Carnival: Part 1

The first half of the 2008 annual management blog carnival posts are online now. The posts highlight some of the best posts on management blogs in the last year. Follow the links to read some of the excellent posts that have been highlighted on the following blogs: Making Sense With Facilitated Systems:   Tom Peters, MetaSD, John Schmidt, Paul Graham, FunnyBusiness, The Artful Manager and Amicus Agraria. Lean Blog:   The Lean Thinker, Elegant Solutions, John Shook’s Management and Daily … Continue reading →

Posted in Carnival, Management | Tagged , | 1 Comment

Statistics for Experimenters in Spanish

Statistics for Experimenters, second edition, by George E. P. Box, J. Stuart Hunter and William G. Hunter (my father) is now available in Spanish. Read a bit more can find a bit more on the Spanish edition, in Spanish. Estadística para Investigadores Diseño, innovación y descubrimiento Segunda edición. Statistics for Experimenters – Second Edition: Catalyzing innovation, problem solving, and discovery, the Second Edition provides experimenters with the scientific and statistical tools needed to maximize the knowledge gained from research data, … Continue reading →

Posted in Books, Data, Design of Experiments, Statistics | Tagged , , , , , , , , ,

What to Wear to an Interview

Response to What to Wear for an IT Job Interview?. Is this just a huge bit stereotypical? Who can blame them for not wanting to bother with their wardrobes? Fashion is fickle. Fashion is expensive. Fashion requires imagination and inspiration, and let’s face it, after a long day spent debugging code or trouble-shooting computer problems, there’s not a lot of creativity left for clothing. But if there’s one professional occasion when a tech worker should think fashion first, it’s the … Continue reading →

Posted in Career, IT, Psychology, Software Development | Tagged , , , , , , , , , , | 6 Comments