Category Archives: Lean thinking

Management Improvement System Flavors

Posted on September 27, 2019 by John Hunter

ASQ has asked their Influential Voices to explore the question “Is Agile the new Lean?” I have participated with the program since 2012: see my past blog posts as part of the ASQ Influential Voices program. No Agile is not the new Lean. On this blog, in 2008, I wrote about Future Directions for Agile Management: As I learned about agile software development, what I saw was a great implementation of management improvement practices focused on software development that was … Continue reading →

Posted in Lean thinking, Management | Tagged , , , | 4 Comments

Applying Toyota Kata to Agile Retrospectives

Posted on August 23, 2016 by John Hunter

Hakan Forss, King (interactive entertainment games), presentation at the GOTO Copenhagen 2015 conference. I strongly recommend Mike Rother’s book: Toyota Kata. Description from Workshop description “The Toyota Kata Experience” Kata means pattern, routine, habits or way of doing things. Kata is about creating a fast “muscle memory” of how to take action instantaneously in a situation without having to go through a slower logical procedure. A Kata is something that you practice over and over striving for perfection. If the … Continue reading →

Posted in Lean thinking, Process improvement, Software Development | Tagged , , , , , , | 3 Comments

Change Management: Create a Culture Seeking Continual Improvement or Use Band-Aids?

Posted on November 17, 2015 by John Hunter

Successfully shepherding change within an organization is often a challenge. Often change management strategies are mainly about how to cope with a toxic culture but exclude the option of fixing the toxic culture. Why not address the root causes instead of trying band-aids? The most effective strategy is to build an organizational culture into one that promotes continual improvement. A continual improvement culture is one that is constantly changing to improve (grounded in long term principles: respect for people, experiment, … Continue reading →

Posted in Deming, Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , , , , | 3 Comments

Magnetic White-Board Kanban Card Options

Posted on September 2, 2014 by John Hunter

Just some quick ideas for Kanban whiteboard magnetic card options from a question I answered on Reddit. Here is the best lean solution: Trying Out My Agile Kanban Board from Jon Miller. Why, well mainly I am kidding about it being the best, but if you don’t read his Gemba Panta Rei blog you should! Go add it to your RSS feed reader, before you continue with this post. Ok, welcome back. In addition to thinking his blog is great … Continue reading →

Posted in Lean thinking, Quality tools | Tagged , , , , , , , ,

Revolutionary Management Improvement May Be Needed But Most Management Change is Evolutionary

Posted on August 26, 2014 by John Hunter

This month the ASQ Influential Bloggers were asked to respond to the question – will the future of quality be evolutionary or revolutionary? I think it has been and will continue to be both. Revolutionary change is powerful but very difficult for entrenched people and organizations to actually pull off. It is much easy to dream about doing so. Often even revolutionary ideas are adopted in a more evolutionary way: partial adoption of some practices based on the insight provided … Continue reading →

Posted in Deming, Lean thinking | Tagged , , , , , , | 1 Comment

Toyota Understands Robots are Best Used to Enhance the Value Employees Provide

Posted on April 8, 2014 by John Hunter

Toyota has always seen robotics as a way to enhance what staff can do. Many USA executives think of robotics as a way to reduce personnel. Toyota wants to use the brainpower of employees to continually improve the organization. Toyota wants to free people for monotonous or dangerous work to let them use their minds. Humans Steal Jobs From Robots at Toyota Humans are taking the place of machines in plants across Japan so workers can develop new skills and … Continue reading →

Posted in Lean thinking, Management, Toyota Production System (TPS) | Tagged , , , , , , , , , , ,

Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits

Posted on October 14, 2013 by John Hunter

Saying “Managers care about efficiency and leaders care about effectiveness” is like saying “Doctors care about theory and nurses care about patients.” Managers that don’t care about effectiveness are lousy managers. Leaders that don’t care about the gemba are lousy leaders. Doctors that don’t care about patients are lousy doctors. Nurses that don’t care about theory are lousy nurses. Your role in the organization (and for the particular situation in question) and training and the situation will impact how you … Continue reading →

Posted in Lean thinking, Management, Popular, quote | Tagged , , , , , , | 5 Comments

You are a Fool if You Do What I Say

Posted on August 21, 2013 by John Hunter

Guest post from Mark Graban There’s an interesting quote from Taiichi Ohno in “Taiichi Ohno’s Workplace Management,” which I was re-reading today… “You are a fool if you do what I say. You are a greater fool if you don’t do as I say. You should think for yourself and come up with better ideas than mine.” The best examples of Lean in healthcare are examples where leaders and organizations learned, but did not blindly copy. Sami Bahri DDS (the … Continue reading →

Posted in Creativity, Deming, Lean thinking, Quality tools | Tagged , , , , | 3 Comments

Getting Known Good Ideas Adopted

Posted on June 19, 2013 by John Hunter

This month Paul Borawski asked ASQ’s Influential Voices to explore two questions; first, what is the most important challenge the quality community faces in ensuring that the value of quality is fully realized for the benefit of society? I really think it is just getting the good ideas to improve management, that have been around for decades, adopted. This might not seem that important. But I hear almost no talk about this and tons of talk about all sorts of … Continue reading →

Posted in Lean thinking, Process improvement | Tagged , , , , | 6 Comments

Leadership and Management

Posted on June 4, 2013 by John Hunter

I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned about doing the right things is a lousy manager. And a leader that doesn’t care about doing things right is a lousy leader. Another theme of this contrasting type quote says some version of: “Managers care about efficiency and leaders … Continue reading →

Posted in Lean thinking, Management, quote, Systems thinking | Tagged , , , , , , , | 7 Comments

Lean Blog Podcast with John Hunter

Posted on May 13, 2013 by John Hunter

Mark Graban interviewed me for the Lean Blog podcast series: Podcast #174 – John Hunter, “Management Matters” (listen using this link). Links to more information on what we discussed in the podcast. Madison, Wisconsin: William G. Hunter, George Box, Brian Joiner, Peter Scholtes, Joe Sensenbrener (Quality Comes to City Hall), Statistics for Experimenters, Out of the Crisis, Doing More with Less in the Public Sector: A Progress Report from Madison, Wisconsin My online efforts: Curious Cat Management Guide, Curious Cat … Continue reading →

Posted in Books, Deming, Lean thinking, Management, Respect | Tagged , , , , , , , , | 1 Comment

What Does Respect for People Actually Mean?

Posted on March 11, 2013 by John Hunter

“Respect for People” is a great short hand statement. There is a great deal of complexity packed into those words. At the simplest level respect for people requires systems that are designed with people in mind – systems are not designed as though robots were doing what people did. Then those systems also must be built in a way that respects the inherent value of people. And the idea builds beyond that and grows into an understanding that in order … Continue reading →

Posted in Lean thinking, Management, Psychology | Tagged , , | 2 Comments

Business 901 Podcast with Me: Deming’s Management Ideas Today

Posted on November 13, 2012 by John Hunter

I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the podcast: The W. Edwards Deming Institute Blog William Hunter, my father. Link to paper with Easaw Chacko on Building a Quality Movement within a developing nation, 1972. Developing Children’s Numeracy Using Dice Statistics for Experimenters by George Box, Bill Hunter … Continue reading →

Posted in Lean thinking, Management | Tagged , , , , , , | 6 Comments

Respect for Everyone

Posted on November 7, 2012 by John Hunter

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. My father was a professor (in statistics, engineering and business) and consulted with organizations to help them achieve better results. To achieve results he took advantage of the gains possible when using statistical tools to manage with respect for people. … Continue reading →

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 7 Comments

5s at NASA

Posted on September 11, 2012 by John Hunter

NASA did some amazing things culminating with landing on Moon. Much of what they did was doing many small things very well. They used 5s, checklists, gemba thinking, usability, simplicity, testing out on a small scale and much more. Here are a few photos from the Smithsonian Air and Space museum in Washington DC. I also have some nicer NASA 5s photos from the new Annex near Dulles Airport, but, ironically, I can’t find them. These kits were used by … Continue reading →

Posted in Deming, Lean thinking, Quality tools, Systems thinking | Tagged , , , , , | 1 Comment

New Deadly Diseases

Posted on August 29, 2012 by John Hunter

Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development (agile software development, kanban and lean startup [which I do realize isn’t limited to software development]). Sadly all the deadly diseases Dr. Deming described remain. And, as I said in 2007, I think 2 new diseases have become so widespread … Continue reading →

Posted in Creativity, Deming, Economics, Innovation, Lean thinking, Management, quote, Systems thinking | Tagged , , , , , , , , , | 12 Comments