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Category Archives: Creativity
Effective Change Management Strategies and Tactics
ASQ has asked their Influential Voices to respond to the question: What are some recommended strategies or tactics to help achieve successful change management? See my past blog posts as part of the ASQ Influential Voices program (I have participated … Continue reading
Human Proof Design
Human proof design is design that prevents people from successful using the item. It is similar to mistake proofing except instead of prevent mistakes it prevents people from using it. When you see human proof design you will often see … Continue reading
Posted in Creativity, Customer focus
Tagged bad usability, Customer focus, design, Management Articles, mistake-proofing, usability, user experience
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The Road Not Taken
Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the … Continue reading
Posted in Creativity, Psychology
Tagged coaching, Creativity, Psychology, quote, theory of knowledge, thinking, travel
1 Comment
Children are Amazingly Creative At Solving Problems
This story at NPR reminded my of Russell Ackoff talking about the creativity kids show in solving problems* – and how school often stifles that creativity. Preschoolers Outsmart College Students In Figuring Out Gadgets Children try a variety of novel … Continue reading
Posted in Creativity
Tagged Ackoff, Creativity, learning, problem solving, Psychology, thinking
2 Comments
George Box Webcast on Statistical Design in Quality Improvement
George Box lecture on Statistical Design in Quality Improvement at the Second International Tampere Conference in Statistics, University of Tampere, Finland (1987). Early on he shows a graph showing the problems with American cars steady over a 10 years period. … Continue reading
Posted in Creativity, Data, Innovation, Management, Process improvement, Psychology, Quality tools, Science, Statistics
Tagged control chart, Design of Experiments, Europe, experiments, George Box, interactions, learning, management history, Process improvement, Quality tools, Science, Statistics, webcast
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George Box Articles Available for a Short Time
A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading
Posted in Creativity, Deming, Management, Psychology, Public Sector
Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics
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Innovative Thinking at Amazon: Paying Employees $5,000 to Quit
Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading
Posted in Creativity, Innovation, Management, Psychology, Respect
Tagged Amazon, Bezos, Innovation, management, management system, managing people, respect for people, short term thinking, Systems thinking
1 Comment
Taking Risks Based on Evidence
My opinion has long been that football teams are too scared to take an action that is smart but opens the coach to criticism. So instead of attempting to make it on 4th down (if you don’t understand American football, … Continue reading
Posted in Competition, Creativity, Data, Innovation, Management, Psychology
Tagged Creativity, evidence based management, experiments, fear, Innovation, leadership, Psychology, risk, sports
3 Comments
Jeff Bezos: Innovation, Experiments and Long Term Thinking
Jeff Bezos, bought the Washington Post. He has long showed a willingness to take a long term view at Amazon. He is taking that same thinking to the Washington Post: In my experience, the way invention, innovation and change happen … Continue reading
Posted in Creativity, Customer focus, Innovation, Process improvement
Tagged Bezos, business, business model, Customer focus, experiments, long term thinking, PDSA, Quality tools
2 Comments
You are a Fool if You Do What I Say
Guest post from Mark Graban There’s an interesting quote from Taiichi Ohno in “Taiichi Ohno’s Workplace Management,” which I was re-reading today… “You are a fool if you do what I say. You are a greater fool if you don’t … Continue reading
Posted in Creativity, Deming, Lean thinking, Quality tools
Tagged continual improvement, guest post, lean manufacturing, quote, Taiichi Ohno
3 Comments
