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Monthly Archives: August 2009
Workers Allowed Recreational Use of the Internet are More Productive
Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading
Posted in Management, Psychology, Respect
Tagged internet, Psychology, research, respect for people
2 Comments
Dr. Deming Webcast on the 5 Deadly Diseases
The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading
Management Improvement Carnival #73
Curious Cat Management Improvement Blog Carnival The Maddening Effectiveness of Root-Cause Analysis – “And I wonder: how often this is a subtle blockage to individuals and teams doing good root cause analysis? How often am I fearful of Really Knowing … Continue reading
Blame the Road – Not the Person
The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading
Posted in Creativity, Data, Deming, Economics, Health care, Management, Systems thinking
Tagged Creativity, Deming, Economics, Health care, health care system, Innovation, Systems thinking
5 Comments
YouTube Uses Multivariate Experiment To Improve Sign-ups 15%
Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading
Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics
Tagged curiouscat, Customer focus, Data, Design of Experiments, experiments, Google, Innovation, internet, management, Science, Software Development, Statistics
2 Comments
Baking in Quality to Software Development
One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading
Don’t Hide Problems in Computers
Making things visible is a key to effective management. And data in computers can be easy to ignore. Don’t forget to make data visible. Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston recently hosted Hideshi Yokoi, president … Continue reading
Management Improvement Carnival #72
Jon Miller is hosting the Management Improvement Carnival #72 on the Gemba Panta Rei blog, highlights include: Three Key Principles when Leading without Authority – One piece of advice passed down by Toyota managers is to “lead as if you … Continue reading
CEO’s Castles and Company Performance
Where are the Shareholders’ Mansions? CEOs’ Home Purchases, Stock Sales, and Subsequent Company Performance by Crocker H. Liu, Arizona State University and David Yermack, New York University – Stern School of Business We study real estate purchases by major company … Continue reading
Posted in Data, Economics
Tagged executive pay, leadership, management research, overpaid executives, research
3 Comments
Bogus Theories, Bad for Business
The Wall Street Journal has a book review of The Management Myth by Matthew Stewart. The book flushes out the ideas Matthew Stewert explored in a previous article in the Atlantic about the failure of management to mature as a … Continue reading
Posted in Books, Deming, Lean thinking, Management, Science
Tagged Deming, Lean thinking, management, management experts, management research, managing people, Systems thinking
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