Tag Archives: lean healthcare

Don’t Hide Problems in Computers

Posted on August 11, 2009 by John Hunter

Making things visible is a key to effective management. And data in computers can be easy to ignore. Don’t forget to make data visible. Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston recently hosted Hideshi Yokoi, president of the Toyota Production System Support Center and wrote this blog post: Together, we visited gemba and observed several hospital processes in action, looking for ways to reduce waste and reorganize work. It was fascinating to have such experts here … Continue reading →

Posted in Data, IT, Lean thinking, Management, Quality tools, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments

Management Improvement Carnival #62

Posted on May 2, 2009 by John Hunter

Mark Graban is hosting the Management Improvement Carnival #62 on the Lean blog, highlights include: Why Quality is Dangerous (Dr. John Toussaint – ThedaCare Center Blog): “If we are going to have carrots and sticks it should be centered on what improvements healthcare organizations and providers are making every day, month, and year. Measuring and improving is how we are going to create better performance in healthcare not dictating and punishing.” Beth Israel Deaconess: Systems, safety, and (avoided) severance… (Steven … Continue reading →

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ER Checklist

Posted on March 13, 2009 by John Hunter

The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use these simple improvement tools. And in health care those failures are potentially critical. Related: Checklists Save Lives – The Power of a Checklist – management improvement dictionary – Articles on Improving the Health Care System

Posted in Health care, Quality tools, webcast | Tagged , , , , | 1 Comment

Univ Michigan Hospital Adopts Toyota Methods

Posted on July 22, 2006 by John Hunter

U-M hospital takes page from Toyota [the broken link was removed] by Sharon Terlep. This continues the trend (trend rather than fad because I like that it is happening :-)) of hospitals adopting lean management methods. In health care, the one-at-a-time approach could mean taking a patient’s call, pulling the patient’s records, scheduling a visit and performing the exam that day, rather than creating a backlog of appointments or letting people crowd a waiting room. That way, if something goes … Continue reading →

Posted in Health care, Lean thinking, Management, Management Articles | Tagged , , , | 3 Comments

ThedaCare: Lean Healthcare

Posted on January 30, 2006 by John Hunter

Area health systems put customer service first [the broken link was removed] by MaryBeth Matzek In 2005, ThedaCare was able to save $10 million thanks to its lean programs and officials hope to save another $12 million this year, Toussaint said. ThedaCare’s march toward lean began when Toussaint started looking for a way to improve quality and service while cutting costs. He found what he was looking for in an unlikely place – a factory that produces lawnmowers and snow … Continue reading →

Posted in Health care, Lean thinking, Management Articles | Tagged , , , | 1 Comment