-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Category Archives: Public Sector
Interview of Bill Hunter, Brian Joiner and Peter Scholtes on Better Management Practices
Interview with Bill Hunter, Brian Joiner and Peter Scholtes (listen to the interview) on a Public Affair, National Public Radio about improving management practices in the USA. The interview is over 30 years old now but the better management ideas … Continue reading
Burning Toast: American Health System Style
Democrats and Republicans have created a health care system in the USA over the last 40 years that “burns toast” at an alarming rate. As the symptoms of their health care system are displayed they call in people to blame … Continue reading
Posted in Economics, Health care, Management, Public Sector
Tagged blame, Economics, global, government, health care system, organization as a system
Leave a comment
The Education System
The current topic for ASQ Influential Voices to address is the importance of the education system and the impact on the capability of employees. The education system is important and not very good in my opinion. As a kid I … Continue reading
Posted in Education, Public Sector
Tagged ASQ Influential Voices, Education, learning, USA
3 Comments
George Box Articles Available for a Short Time
A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading
Quality Processes in Unexpected Places
This month Paul Borawski asked ASQ’s Influential Voices to explore the use of quality tools in unexpected places. The most surprising example of this practice that I recall is the Madison, Wisconsin police department surveying those they arrested to get … Continue reading
Posted in Creativity, Customer focus, Data, Innovation, Management, Process improvement, Public Sector, Respect
Tagged ASQ Influential Voices, Creativity, Customer focus, customer service, leadership, Lean thinking, Madison, Process improvement, Public Sector, respect for people, Systems thinking
5 Comments
Using Incentives to Guide Social System Improvements
When confronted with the challenge of managing a social system (or market) I like to find ways to use a few simple rules that will guide the system to find improvements. I favor allowing participants in complex social system to … Continue reading
Posted in Creativity, Economics, Public Sector, Systems thinking
Tagged Creativity, Economics, leadership, Systems thinking
2 Comments
Better Management in Government
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on quality management in the public sector. I have been involved in quality improvement in government at the Office of Secretary of Defense … Continue reading
Posted in Deming, Public Sector
Tagged ASQ Influential Voices, government, leadership, management, Public Sector
2 Comments
Web Seminar with Gerald Suarez: Better Thinking About Leadership
In2In offers some great opportunities for those interested in management improvement. Their conference is excellent. They also offer various conference calls with speakers knowledgeable about Deming and Ackoff’s ideas. These normally take the form of conference call presentations (similar to … Continue reading
Posted in Deming, Management, Public Sector, Systems thinking
Tagged Ackoff, Deming, leadership, learning, Public Sector, seminar, training
1 Comment
Dr. Deming in 1980 on Product Quality in Japan and the USA
I posted an interesting document to the Curious Cat Management Library: it includes Dr. Deming’s comments as part of a discussion organized by the Government Accounting Office in 1980 on Quality in Japan and the United States. The document provides … Continue reading
Posted in Deming, Management, Psychology, Public Sector, Quality tools, quote, Respect, Statistics, Systems thinking
Tagged continual improvement, curiouscat, Deming, government, Japan, Lean thinking, management, management history, managing people, Process improvement, Psychology, Public Sector, quality, Quality tools, quote, respect for people, SPC, Statistics, Systems thinking, variation
Leave a comment
Lean Thinking in Minnesota Government
The Office of Governor Pawlenty issued a press release on Minnesota’s Drive to Excellence effort: Increased Quality via Lean Continuous Improvement Reform – The State has adopted “Lean Thinking” as its preferred process improvement tool. So far, 18 agencies are … Continue reading
