Category Archives: Public Sector

Federal Government Chief Performance Officer

A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading

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Lean Management in Policing

Justice served up Jacksonville–style is all lean by Joe Jancsurak: The Jacksonville Sheriff Office’s (JSO) Crime Reducing Initiatives Management and Enforcement Strategies (CRIMES) measures, tracks and analyzes crime-fighting statistics, such as the number of arrests and value of stolen and … Continue reading

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Mississippi Plans Manufacturing Management Center

Ole Miss plans manufacturing center Ole Miss plans to build a center to teach manufacturing management skills. Gov. Haley Barbour, Ole Miss officials and Toyota executives announced the $22 million Center for Manufacturing Excellence on Monday in Jackson. Construction of … Continue reading

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Department of Defense Lean Six Sigma

Gordon England, the Deputy Secretary of Defense, signed a directive establishing policy and assigning responsibilities to institutionalize the effort throughout DoD. See a webcast of his speech [the broken link was removed] on lean six sigma to a DoD conference … Continue reading

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2007 Baldrige National Quality Award

The Baldrige National Quality Award winners for 2007 are: PRO-TEC Coating, Leipsic, Ohio (small business) Mercy Health System, Janesville, Wisconsin (health care) Sharp HealthCare, San Diego, California (health care) City of Coral Springs, Coral Springs, Fla. (nonprofit) U.S. Army Armament … Continue reading

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Confusing Customer Focus

Misuse of the “Customer” Concept “We are told that the airlines are our customers,” FAA inspector Charlambe “Bobby” Boutris said. “But we have a more important customer, the taxpayers” who want government to ensure a safe aviation system. That’s crazy. … Continue reading

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Manufacturing Employee Shortage in Utah

Utah scrambling to meet need for technical workers The state faces challenges in generating necessary interest to fill available manufacturing jobs for what Utah’s governor has called the state’s “Aerospace Hub,” both immediately and in the future, the report said. … Continue reading

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Stupid Bureaucratic Requirement

Quaker teacher fired for changing loyalty oath California State University East Bay has fired a math teacher after six weeks on the job because she inserted the word “nonviolently” in her state-required Oath of Allegiance form. … “I don’t think … Continue reading

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Six Sigma In New York Local Government

New Erie County Government Executive, Chris Collins, discusses the director of six sigma position that will drive their new six sigma efforts. Related: Six Sigma for Erie County Government – Public Sector Management Improvement Site – Posts on improving management … Continue reading

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Six Sigma for Erie County Government

Chris Collins proposed bringing six sigma to Erie County government in his campaign for county executive. He won the election. From his web site: In business, you satisfy your customers or you fail. But in Erie County government, if you … Continue reading

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