Tag Archives: Lean thinking

Management Improvement System Flavors

Posted on September 27, 2019 by John Hunter

ASQ has asked their Influential Voices to explore the question “Is Agile the new Lean?” I have participated with the program since 2012: see my past blog posts as part of the ASQ Influential Voices program. No Agile is not the new Lean. On this blog, in 2008, I wrote about Future Directions for Agile Management: As I learned about agile software development, what I saw was a great implementation of management improvement practices focused on software development that was … Continue reading →

Posted in Lean thinking, Management | Tagged , , , | 4 Comments

Applying Toyota Kata to Agile Retrospectives

Posted on August 23, 2016 by John Hunter

Hakan Forss, King (interactive entertainment games), presentation at the GOTO Copenhagen 2015 conference. I strongly recommend Mike Rother’s book: Toyota Kata. Description from Workshop description “The Toyota Kata Experience” Kata means pattern, routine, habits or way of doing things. Kata is about creating a fast “muscle memory” of how to take action instantaneously in a situation without having to go through a slower logical procedure. A Kata is something that you practice over and over striving for perfection. If the … Continue reading →

Posted in Lean thinking, Process improvement, Software Development | Tagged , , , , , , | 3 Comments

Revolutionary Management Improvement May Be Needed But Most Management Change is Evolutionary

Posted on August 26, 2014 by John Hunter

This month the ASQ Influential Bloggers were asked to respond to the question – will the future of quality be evolutionary or revolutionary? I think it has been and will continue to be both. Revolutionary change is powerful but very difficult for entrenched people and organizations to actually pull off. It is much easy to dream about doing so. Often even revolutionary ideas are adopted in a more evolutionary way: partial adoption of some practices based on the insight provided … Continue reading →

Posted in Deming, Lean thinking | Tagged , , , , , , | 1 Comment

Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits

Posted on October 14, 2013 by John Hunter

Saying “Managers care about efficiency and leaders care about effectiveness” is like saying “Doctors care about theory and nurses care about patients.” Managers that don’t care about effectiveness are lousy managers. Leaders that don’t care about the gemba are lousy leaders. Doctors that don’t care about patients are lousy doctors. Nurses that don’t care about theory are lousy nurses. Your role in the organization (and for the particular situation in question) and training and the situation will impact how you … Continue reading →

Posted in Lean thinking, Management, Popular, quote | Tagged , , , , , , | 5 Comments

Getting Known Good Ideas Adopted

Posted on June 19, 2013 by John Hunter

This month Paul Borawski asked ASQ’s Influential Voices to explore two questions; first, what is the most important challenge the quality community faces in ensuring that the value of quality is fully realized for the benefit of society? I really think it is just getting the good ideas to improve management, that have been around for decades, adopted. This might not seem that important. But I hear almost no talk about this and tons of talk about all sorts of … Continue reading →

Posted in Lean thinking, Process improvement | Tagged , , , , | 6 Comments

Quality Processes in Unexpected Places

Posted on March 25, 2013 by John Hunter

This month Paul Borawski asked ASQ’s Influential Voices to explore the use of quality tools in unexpected places. The most surprising example of this practice that I recall is the Madison, Wisconsin police department surveying those they arrested to get customer feedback. It is obvious that such “customers” are going to be biased. Still the police department was able to get actionable information by seeking the voice of the customer. Certain of the police department’s aims are not going to … Continue reading →

Posted in Creativity, Customer focus, Data, Innovation, Management, Process improvement, Public Sector, Respect | Tagged , , , , , , , , , , | 5 Comments

Management Blog Review 2012: Not Running a Hospital

Posted on January 3, 2013 by John Hunter

Paul Levy started the Running a Hospital blog when he was the CEO of Beth Israel Deaconess Medical Center. Thankfully he has continued the blog, renamed to Not Running a Hospital, after leaving that position. Paul provides a huge number (the lowest number of posts in a month was 32) of valuable posts focused on health care, but worthwhile for everyone interested in improving the practice of management. In addition to his blog, during 2012 Paul published a wonderful book … Continue reading →

Posted in Health care, Management | Tagged , | 4 Comments

Business 901 Podcast with Me: Deming’s Management Ideas Today

Posted on November 13, 2012 by John Hunter

I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the podcast: The W. Edwards Deming Institute Blog William Hunter, my father. Link to paper with Easaw Chacko on Building a Quality Movement within a developing nation, 1972. Developing Children’s Numeracy Using Dice Statistics for Experimenters by George Box, Bill Hunter … Continue reading →

Posted in Lean thinking, Management | Tagged , , , , , , | 6 Comments

My New Book: Management Matters

Posted on August 2, 2012 by John Hunter

I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and comes with free access to the updates. My plan is to continue working on the book for the next few months and have it “release ready” by October, 2012. One of the advantages of this method is that I can … Continue reading →

Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking | Tagged , , , , , , , , , , | 3 Comments

Curious Cat Management Improvement Blog Carnival #174

Posted on August 1, 2012 by John Hunter

The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; an RSS feed of new article additions is available. How to Identify Your Team or Organization’s Purpose by Jesse Lyn Stoner – “What is the end-result that you offer? Look at your purpose from the viewpoint of the result, not the products or services you offer.” What we … Continue reading →

Posted in Carnival, Management | Tagged , , ,

Management Improvement Blog Carnival #166

Posted on May 11, 2012 by John Hunter

Tim McMahon is hosting the Management Improvement Blog Carnival #166, highlights include: Performance Organizations – Art Smalley answers why is there such a resistance to creating learning organizations and why are leaders letting the future deteriorate without doing anything about it. Trust – Cornerstone of Performance – George Rathburn explains that teams lose trust in their leaders when they fail to show trust and respect in their teams. Lean Snake Oil Cures What Ails Ya – Mike Wroblewski takes some … Continue reading →

Posted in Carnival, Lean thinking, Management | Tagged ,

Webcast on Lean Startups by Eric Ries

Posted on April 23, 2012 by John Hunter

[broken embedded webcast link removed] Webcast with Eric Ries at PARC, author of Lean Startups, July 2011. Related: Why Lean is Different – An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast) – Dr. Russell Ackoff Webcast on Systems Thinking

Posted in Lean thinking | Tagged , ,

Management Improvement Blog Carnival #160

Posted on March 11, 2012 by John Hunter

The Curious Cat Management blog carnival highlights recent management blog posts 3 times each month. The posts generally focus on the areas I have focused on in the Curious Cat Management Guide since 1996 (Deming, innovation, lean manufacturing, customer focus, process improvement…). Reflections on the 100th Birthday of Taiichi Ohno by Masaaki Imai – “Taiichi Ohno always placed respect for the worker first in his approach to kaizen. His focus was always on the customer, both external and internal” A … Continue reading →

Posted in Carnival, Lean thinking | Tagged , ,

Pull Consulting: Immediate Management Consulting As You Need It

Posted on February 2, 2012 by John Hunter

2013 Update – New method for by the minute consulting with John Hunter. As happens in this fast paced world this service is no longer available. The company has shut down their web site. I think the potential for consulting as you need it is great. I actually was looking into creating an application to support the ability to provide this service with someone else; but we just had too many other things going on. I have now made myself … Continue reading →

Posted in Career, Deming, IT | Tagged , , , , ,

2011 Management Blog Roundup: Gemba Panta Rei

Posted on December 24, 2011 by John Hunter

For my contribution to the 4th annual management blog roundup I will take a look at 3 management blogs. In this post I look back at the year that was at the Gemba Panta Rei blog. We are lucky to have so many great management blogs to read all year that provide inspiration and great advice. This year 12 management bloggers contributed to highlight nearly 40 blogs, be sure to check out all the posts. Jon Miller is the of … Continue reading →

Posted in Carnival | Tagged , , , | 2 Comments

Dr. Deming in 1980 on Product Quality in Japan and the USA

Posted on December 5, 2011 by John Hunter

I posted an interesting document to the Curious Cat Management Library: it includes Dr. Deming’s comments as part of a discussion organized by the Government Accounting Office in 1980 on Quality in Japan and the United States. The document provides some interesting thoughts from Dr. Deming and others; Dr. Deming’s statements start on page 52 of the document. For those really interested in management improvement ideas it is a great read. I imagine most managers wouldn’t enjoy it though (it … Continue reading →

Posted in Deming, Management, Psychology, Public Sector, Quality tools, quote, Respect, Statistics, Systems thinking | Tagged , , , , , , , , , , , , , , , , , , ,