Monthly Archives: July 2017

Don’t Expect Short Quotes to Tell the Whole Story

When people try to use a short quote as an accurate encapsulation of a management concept they will often be disappointed. It is obvious that Dr. Deming believed that organizations failed to use data effectively to improve. He proposed that … Continue reading

Posted in Data, Management, quote, Statistics, Systems thinking | Tagged , , , , , | 4 Comments

The Importance of Critical Thinking and Challenging Assumptions

There are many factors that are important to effectively practice the management improvement ideas that I have discussed in this blog for over a decade. One of the most important is a culture that encourages critical thinking as well as … Continue reading

Posted in Data, Management, Process improvement, Psychology | Tagged , , , , , , , , , | 4 Comments