-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Category Archives: Systems thinking
Remembering Brian Joiner
I knew Brian Joiner as a child growing up in Madison, Wisconsin. He and my father worked together and our families spent time together. As I grew I interacted with Brian in my professional life and that relationship made my … Continue reading
Posted in Data, Management, Statistics, Systems thinking
Tagged blame, Brian Joiner, Data, Deming, John Hunter, Madison, management, Systems thinking
1 Comment
Expand the View of the System to Find Ways to Improve Results
Here is an example of improvement made possible by expanding the view of the system (and viewing the results from the perspective of the customer instead of just looking at internal process measures). I was working to improve the processing … Continue reading
Posted in Management, Process improvement, Systems thinking
Tagged continual improvement, Customer focus, organization as a system, problem solving
Comments Off on Expand the View of the System to Find Ways to Improve Results
Annual Performance Evaluations are a Poor Management Practice
Sports provides visible examples of the futility of accurate performance appraisal. We have athletes who thousands of people devote a huge amount of time to dissecting their strengths and weaknesses and those evaluations are constantly shown to be wrong. Teams … Continue reading
Posted in Career, Deming, Performance Appraisal, Systems thinking
Tagged Career, Deming, Performance Appraisal, Psychology, theory of knowledge
Comments Off on Annual Performance Evaluations are a Poor Management Practice
Interview of Bill Hunter, Brian Joiner and Peter Scholtes on Better Management Practices
Interview with Bill Hunter, Brian Joiner and Peter Scholtes (listen to the interview) on a Public Affair, National Public Radio about improving management practices in the USA. The interview is over 30 years old now but the better management ideas … Continue reading
Posted in Data, Deming, Management, Process improvement, Public Sector, Statistics, Systems thinking
Tagged application, Bill Hunter, Brian Joiner, Data, management, Peter Scholtes, podcast, problem solving, Psychology, Public Sector, respect for people, Statistics
Comments Off on Interview of Bill Hunter, Brian Joiner and Peter Scholtes on Better Management Practices
How to Lead From Any Level In the Organization
By successfully helping other people get better results, whether it is your manager, peers, or subordinates, you will grow trust and influence with those around you. “You grow your influence with them by showing them that allowing you to have influence is good for them.” The more you show positive outcomes from your input, the more influence you will have over time. Continue reading
Posted in Deming, Management, Systems thinking
Tagged build capability, continual improvement, interview, leadership, management, organization as a system, Psychology, respect for people
Comments Off on How to Lead From Any Level In the Organization
Interview of Bill Hunter: Improving Quality and Productivity in Organizations
Interview of William G. Hunter on Improving Quality and Productivity in Organizations by Peter Scholtes. Bill taught a course at the University of Wisconsin – Madison, Improving Quality and Productivity in Organizations, which was co-sponsored by the business school, statistics … Continue reading
Posted in Management, Psychology, Respect, Systems thinking
Tagged Bill Hunter, Education, learning, Madison, Peter Scholtes, Psychology, respect for people, webcast
1 Comment
Factfulness – The Importance of Critical Thinking
Factfulness by Hans Roling (of TED talks and Gapminder charts fame) is an exceptionally good book. It provides great insight into how to think more effectively and how to understand the reality of the world we live in (versus the … Continue reading
Posted in Books, Data, Systems thinking
Tagged critical thinking, curiouscat, Data, long term thinking, Psychology, Systems thinking
1 Comment
My Willing Worker Award
Here is an image of the employee of the quarter award I received from Bill Scherkenbach. I have received other awards and I don’t think those awards were given with any more understanding of the contributions to results due to … Continue reading
Posted in Data, Management, Performance Appraisal, Psychology, Systems thinking
Tagged awards, blame, Data, Performance Appraisal, Psychology
Comments Off on My Willing Worker Award
Effective Change Management Strategies and Tactics
ASQ has asked their Influential Voices to respond to the question: What are some recommended strategies or tactics to help achieve successful change management? See my past blog posts as part of the ASQ Influential Voices program (I have participated … Continue reading
Peter Scholtes on Teams and Viewing the Organization as a System
In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading
Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast
Tagged blame, curiouscat, Customer focus, management, organization as a system, Peter Scholtes, Psychology, respect for people, teams
Comments Off on Peter Scholtes on Teams and Viewing the Organization as a System
