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Tag Archives: respect for people
Profound Podcast with John Hunter, Part Two
John Willis interviewed me for his Profound podcast series, this posts is about part two of the interview (listen to part two of the podcast, John Hunter – Curious Cat). See my post on part one of the interview. John … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Bill Hunter, Deming, interview, John Hunter, Joy in Work, podcast, Psychology, respect for people
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Interview of Bill Hunter, Brian Joiner and Peter Scholtes on Better Management Practices
Interview with Bill Hunter, Brian Joiner and Peter Scholtes (listen to the interview) on a Public Affair, National Public Radio about improving management practices in the USA. The interview is over 30 years old now but the better management ideas … Continue reading
Posted in Data, Deming, Management, Process improvement, Public Sector, Statistics, Systems thinking
Tagged application, Bill Hunter, Brian Joiner, Data, management, Peter Scholtes, podcast, problem solving, Psychology, Public Sector, respect for people, Statistics
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How to Lead From Any Level In the Organization
By successfully helping other people get better results, whether it is your manager, peers, or subordinates, you will grow trust and influence with those around you. “You grow your influence with them by showing them that allowing you to have influence is good for them.” The more you show positive outcomes from your input, the more influence you will have over time. Continue reading
Posted in Deming, Management, Systems thinking
Tagged build capability, continual improvement, interview, leadership, management, organization as a system, Psychology, respect for people
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Interview of Bill Hunter: Improving Quality and Productivity in Organizations
Interview of William G. Hunter on Improving Quality and Productivity in Organizations by Peter Scholtes. Bill taught a course at the University of Wisconsin – Madison, Improving Quality and Productivity in Organizations, which was co-sponsored by the business school, statistics … Continue reading
Posted in Management, Psychology, Respect, Systems thinking
Tagged Bill Hunter, Education, learning, Madison, Peter Scholtes, Psychology, respect for people, webcast
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Bill Hunter and the Quality Movement
Watch this presentation by George Box at the 1st Annual Hunter Conference on Quality: Bill Hunter and the Quality Movement. In the presentation George discusses interesting student design of experiments projects; read more on those efforts in 101 Ways to … Continue reading
Posted in Management
Tagged Bill Hunter, George Box, Madison, management webcast, quality, respect for people
1 Comment
Design the Management System with an Appreciation of Confirmation Bias
To create strong organizations we must create management systems using an appreciation of psychology. We must understand that people have tendencies that must be addressed by designing a management system built to take advantage of the strength those people bring … Continue reading
Posted in Management, Psychology
Tagged critical thinking, culture, management, managing people, organization as a system, Psychology, respect for people, robust
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Effective Change Management Strategies and Tactics
ASQ has asked their Influential Voices to respond to the question: What are some recommended strategies or tactics to help achieve successful change management? See my past blog posts as part of the ASQ Influential Voices program (I have participated … Continue reading
Peter Scholtes on Teams and Viewing the Organization as a System
In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading
Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast
Tagged blame, curiouscat, Customer focus, management, organization as a system, Peter Scholtes, Psychology, respect for people, teams
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Quality of the Entire Customer Experience
There is a difference in the way many organizations are managed today and managing with an understanding of your organization as a system aligned toward customer focused continual improvement. The ability to create great customer experiences is much easier with a management system based on customer focused continual improvement principles than one without. Continue reading
Posted in Customer focus, Management, Psychology
Tagged ASQ Influential Voices, Customer focus, management, Psychology, Quality tools, respect for people, Systems thinking, usability
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Unpacking the Components of Hard Work to Design Better Work Conditions
Effort is grossly underrated by Jamie Flinchbaugh: There is a common phrase of “work smarter, not harder.” I get the appeal of that. Effort without clarity, efficiency, and effectiveness, has severe limits. Working smart is essential. But does that mean … Continue reading
Posted in Career, Respect, Systems thinking
Tagged Career, Joy in Work, management system, managing people, Psychology, respect for people, Systems thinking
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