Tag Archives: research

Eliminate the Waste of Waiting in Line with Queuing Theory

Posted on December 15, 2011 by John Hunter

One thing that frustrates me is how managers fail to adopt proven strategies for decades. One very obvious example is using queuing theory to setup lines. Yes it may be even better to adopt strategies to eliminate as much waiting in line as possible, but if there is still waiting in line occurring and you are not having one queue served by multiple representatives shame on you and your company. Related: Customer Focus and Internet Travel Search – YouTube Uses … Continue reading →

Posted in Customer focus, Data, Management, Process improvement, Quality tools, Statistics, Systems thinking | Tagged , , , , , , | 2 Comments

The Achilles’ Heel of Agile

Posted on December 14, 2010 by John Hunter

Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its kind in Europe, when it was built in 1929. And more than 80 years later, architecture lovers from all over the world still come to admire it, take pictures, and make drawings. I sometimes waved at them. Van Nelle office, … Continue reading →

Posted in Books, IT, Lean thinking, Management, Psychology, Respect, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

Workers Allowed Recreational Use of the Internet are More Productive

Posted on August 30, 2009 by John Hunter

Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office – are more productive by about 9% than those who don’t,” … According to the study of 300 workers, 70% of people who use the Internet at work engage in WILB. Among the most popular Workplace Internet Leisure Browsing (WILB) … Continue reading →

Posted in Management, Psychology, Respect | Tagged , , , | 2 Comments

CEO’s Castles and Company Performance

Posted on August 8, 2009 by John Hunter

Where are the Shareholders’ Mansions? CEOs’ Home Purchases, Stock Sales, and Subsequent Company Performance by Crocker H. Liu, Arizona State University and David Yermack, New York University – Stern School of Business We study real estate purchases by major company CEOs, compiling a database of the principal residences of nearly every top executive in the Standard & Poor’s 500 index. When a CEO buys real estate, future company performance is inversely related to the CEO’s liquidation of company shares and … Continue reading →

Posted in Data, Economics | Tagged , , , , | 3 Comments

Toyota Develops Thought-controlled Wheelchair

Posted on June 30, 2009 by John Hunter

Toyota has developed a thought-controlled wheelchair (along with Japanese government research institute, RIKEN, and Genesis Research Institute). Honda has also developed a system that allows a person to control a robot through thoughts. Both companies continue to invest in innovation and science and engineering. The story of a bad economy and bad sales for a year or two is what you read in most newspapers. In my opinion the more important story is why Toyota and Honda will be dominant … Continue reading →

Posted in Creativity, Deming, Innovation, Lean thinking, Management, Science, Toyota Production System (TPS) | Tagged , , , , , | 2 Comments

Inside Honda’s Brain

Posted on March 7, 2008 by John Hunter

Inside Honda’s brain by Alex Taylor III why is Honda playing with robots? Or, for that matter, airplanes? Honda is building a factory in North Carolina to manufacture the Hondajet, a sporty twin-engine runabout that carries six passengers. Or solar energy? Honda has established a subsidiary to make and market thin-film solar-power cells. Or soybeans? Honda grows soybeans in Ohio so that it can fill up cargo containers being shipped back to Japan. The list goes on. All this sounds … Continue reading →

Posted in Innovation, Management, Science | Tagged , , , , , | 1 Comment

Management Advice Failures

Posted on June 10, 2006 by John Hunter

…when we fail to value the best ideas, instead valuing the new ideas, we are not as effective as we could be. We often accept pale copies of good old ideas instead of going to the good old ideas – which will often lead to a much richer source of knowledge. Continue reading →

Posted in Management, Management Articles, Popular, quote | Tagged , , , , , | 17 Comments

Innovation and Research and Development

Posted on November 20, 2005 by John Hunter

Innovation and R&D [the broken link was removed] by John Hagel: From a competitive viewpoint, what matters is the relative rate of productivity improvement. R&D spending and patent filings will matter little if they do not translate into faster productivity improvement -– in fact, they can be a significant distraction. Those who understand this will have a significant edge as competition intensifies in the global economy. I would argue innovation can be related to productivity improvement or it can be … Continue reading →

Posted in Economics, Innovation, Management | Tagged ,