Tag Archives: management research

More Evidence of the Damage Done by Kleptocrat CEO Pay

I have been writing about the problems of overpaid executives that has lately become so bad that “overpaid executives” doesn’t capture the nature of the problem. Today I see many CEO’s are acting as kleptocrats do – taking food out … Continue reading

Posted in Management, Respect, Systems thinking | Tagged , , , , , , , | 2 Comments

Rude Behavior Costs Companies

Approximately one-third of consumers surveyed reported they’re treated rudely by an employee on an average of once a month and that these and other episodes of uncivil worker behavior make them less likely to patronize those businesses. Customers rarely report … Continue reading

Posted in Competition, Customer focus, Psychology, Respect | Tagged , , , , , | 6 Comments

Incentivizing Behavior Doesn’t Improve Results

In the webcast Dan Pink’s shares research results exploring human motivation and ideas on how to manage organization given the scientific research on motivation. “once a task called for even rudimentary cognitive skill a larger reward led to poorer performance” … Continue reading

Posted in Creativity, Data, Deming, Management, Psychology, quote, Respect, Science | Tagged , , , , , , | 3 Comments

Extrinsic Incentives Kill Creativity

If you read this blog, you know I believe extrinsic motivation is a poor strategy. This TED webcast Dan Pink discusses studies showing extrinsic rewards failing. This is a great webcast, definitely worth 20 minutes of your time. “you’ve got … Continue reading

Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, quote, Science | Tagged , , , , , , , , , , , | 5 Comments

CEO’s Castles and Company Performance

Where are the Shareholders’ Mansions? CEOs’ Home Purchases, Stock Sales, and Subsequent Company Performance by Crocker H. Liu, Arizona State University and David Yermack, New York University – Stern School of Business We study real estate purchases by major company … Continue reading

Posted in Data, Economics | Tagged , , , , | 3 Comments

Bogus Theories, Bad for Business

The Wall Street Journal has a book review of The Management Myth by Matthew Stewart. The book flushes out the ideas Matthew Stewert explored in a previous article in the Atlantic about the failure of management to mature as a … Continue reading

Posted in Books, Deming, Lean thinking, Management, Science | Tagged , , , , , , | Comments Off on Bogus Theories, Bad for Business

When Performance-related Pay Backfires

When Economic Incentives Backfire by Samuel Bowles, Sante Fe Institute Dozens of recent experiments show that rewarding self-interest with Economic incentives can backfire when they undermine what Adam Smith called “the moral sentiments.” Punished by Rewards, by Alfie Kohn, is … Continue reading

Posted in Competition, Data, Deming, Economics, Management, Performance Appraisal, Psychology, quote, Statistics, Systems thinking | Tagged , , , , , , | 4 Comments

Multitasking Decreases Productivity

The problems with multitasking are becoming more and more well know, thankfully. Here is another article on the lower productivity multitasking produces – Multitasking Madness Decreases Productivity by Barbara Bartlein: In a recent study by Eric Horvitz and the University … Continue reading

Posted in Management, Process improvement, Psychology, Science | Tagged , , | 1 Comment