Tag Archives: inspection

Software Testing and the Impact on Quality

My response to a question on Reddit. “Software quality does not come from testing” Does anybody have any thoughts on the validity of the above statement? That statement is similar to the idea you can’t inspect in quality. Basically “Inspection … Continue reading

Posted in IT, Software Development | Tagged , , , , | 2 Comments

Baking in Quality to Software Development

One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading

Posted in Deming, IT, Lean thinking, Management, Process improvement, Quality tools, Software Development | Tagged , , , , , , , | 2 Comments

Customers Get Dissed and Tell

There are those rare companies where interacting with them is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. … Continue reading

Posted in Customer focus, Deming, Management, Psychology | Tagged , , , , , , , , | 7 Comments

Cease Mass Inspection for Quality

Comment in response to, Re-Discovering W. Edwards Deming, a partial quote from that post: Not all of the Deming approach is part of core TPS thinking. In particular, Deming advocated a statistical sampling approach to quality inspection, while Toyota focuses … Continue reading

Posted in Data, Deming, Lean thinking, Management, Process improvement, Quality tools | Tagged , , , , | 4 Comments