Tag Archives: managers

Advice for Managers Who are Just Starting Out

I was interviewed by Vidal Graupera for his Managers Club blog, excerpts from that interview: What are the biggest challenges you face? Convincing organizations to adopt better management methods. People are very attached to historical ways of managing. While it is much harder to convince people to adopt more effective management methods than I would have predicted before attempting to do so there are strategies and tactics that help. What’s your advice for managers who are just starting out? Read … Continue reading →

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Take Advantage of the Strengths Each Person Brings to Work

The players have weaknesses. But it is our job as coaches to find the strengths in what our guys do. They all have strengths, and that’s what we highlight. What really helps is having Russell. He is so committed to improving on the littlest things every day. I try to find a word for this sometimes, but I can’t … it’s his refusal to fail. No detail is too small, and he makes sure to stress that every day.” Darrell … Continue reading →

Posted in Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments

Indirect Improvement

Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving critical thinking is not to make that the focus of some new effort. Instead that ability to reason more effectively will be an outcome of things such as: PDSA projects (where people learn that theories must be tested, “solutions” often … Continue reading →

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Leading Improvement and Enjoying the Rewards

The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you do so, the less firefighting you have to do. The less firefighting the less hectic and chaotic your days are. And the more time you have to focus on improving the system. The better you are at leveraging your efforts, … Continue reading →

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Practical Ways to Respect People

What matters is not your stated respect for people but your revealed respect for people. Here are some ideas that I collected on how to practice respect for people. Don’t waste people’s time: have meetings only when necessary and provide agendas in advance. Use email effectively instead of presenting material in meetings that can better be presented in email. Don’t have complex benefit manuals, aimed at making lawyers happy, that employees are expected to use. Do what you say you … Continue reading →

Posted in Deming, Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , , , , , | 12 Comments

Warren Buffett’s Letter to Shareholders 2009

Warren Buffett published his letter to shareholders yesterday. As usual, it is of great interest to anyone interested in the economic, investing and management ideas. In 1995, MidAmerican became the major provider of electricity in Iowa. By judicious planning and a zeal for efficiency, the company has kept electric prices unchanged since our purchase and has promised to hold them steady through 2013. MidAmerican has maintained this extraordinary price stability while making Iowa number one among all states in the … Continue reading →

Posted in Deming, Economics, Investing, Management, Respect | Tagged , , | 2 Comments

What Managers can Learn From Open Source Project Management

What managers can learn from Open Source by Murray Cumming Motivation: People work on open source projects because they enjoy it. These happy developers are productive developers. Managers of open source projects must ensure that the developers feel valued and fulfilled. They must minimise the tedious aspects of the work to ensure that development remains interesting. Otherwise, projects fail. Although money can provide some incentive it does not provide as much. Managers who say that money is the greatest motivator … Continue reading →

Posted in Creativity, IT, Management, Respect, Software Development | Tagged , , , , | 1 Comment

Helping Employees Improve

One aspect of managing people is to provide positive feedback and show appreciation. Doing so is important. People benefit from encouragement and reinforcement. In addition to just telling them, take action to show your appreciation. The Dilbert workplace is alive and well. And even in above average management systems there is plenty of resistance faced by those looking to improve systems. For those employees that are making the attempt to improve the organization go beyond saying thanks: actually demonstrate your … Continue reading →

Posted in Deming, Fun, Management Articles, Popular, Respect, Software Development, Statistics, Toyota Production System (TPS) | Tagged , , , , , , | 2 Comments

Managing Passionate Employees

Passion vs. Productive There are actually few organizations that can support passionate employees – even if they say they want them. That’s because the original industrial revolution was designed to support productivity. Productivity means you produce. That’s how you’re measured. Passion is difficult to quantify … Managers want passionate employees, but don’t always know how to manage them. Passionate employees question things, probe and push. Who’s got the time to deal with that? Productive employees get things done. No questions … Continue reading →

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