Tag Archives: Drucker

Peter Drucker Discussing The Work of Juran, Deming and Himself

In this clip Peter Drucker talks about Japan and his work there as well as the work of W. Edwards Deming and Joseph Juran. His discussion highlights how he remembers the Japanese were so willing to take new ideas and implement them immediately. There was not a reluctance to try things that “were not invested here.” They were also ready to abandon ideas if they were tried and didn’t work. Drucker talked about the shared importance he, Deming and Juran … Continue reading →

Posted in Process improvement | Tagged , , , , | 3 Comments

Customers Are Often Irrational

Penney Pinching “The first rule is that there are no irrational customers,” Drucker wrote in Management: Tasks, Responsibilities, Practices. “Customers almost without exception behave rationally in terms of their own realities and their own situation.” “in terms of their own realities and their own situation.” is a huge caveat. Essentially plenty of customers behave irrationally – by any sensible definition of rational. I agree, to make them customers and keep them as customers you need to develop theories that can … Continue reading →

Posted in Psychology | Tagged , , , , , , , | 6 Comments

Drucker’s Ideas at Toyota

The Drucker difference and Toyota’s success [the broken link was removed] by Ira A. Jackson, dean of the Peter F. Drucker Graduate School of Management, the business school of the Claremont Colleges. Because of this core belief in the power of people, Toyota invests in people. And at the same time, the company has come to realize that when people grapple with opposing views … Embrace contradictions as a way of life. Sticking to old practices can lead to rigidity. … Continue reading →

Posted in Management, Management Articles, Toyota Production System (TPS) | Tagged , ,

Drucker Opinion Essays from the WSJ

The Wall Street Journal has posted selected opinion essays by Peter Drucker [the broken link was removed] along with several tributes to Drucker. The Five Deadly Business Sins (article removed so link removed), 1993: the worship of high profit margins and of “premium pricing” mispricing a new product by charging “what the market will bear cost-driven pricing slaughtering tomorrow’s opportunity on the altar of yesterday feeding problems and starving opportunities Is Executive Pay Excessive?, 1977. In 1977, his answer was, … Continue reading →

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Google: Ten Golden Rules

Google: Ten Golden Rules [the broken link was removed] by Eric Schmidt and Hal Varian: At google, we think business guru Peter Drucker well understood how to manage the new breed of “knowledge workers.” After all, Drucker invented the term in 1959. He says knowledge workers believe they are paid to be effective, not to work 9 to 5, and that smart businesses will “strip away everything that gets in their knowledge workers’ way.” Those that succeed will attract the … Continue reading →

Posted in Google, Innovation, Management | Tagged , , , | 7 Comments

The Economist on Drucker

Trusting the teacher in the grey-flannel suit: He was a harsh critic of the assembly-line system of production that then dominated the manufacturing sector – —partly because assembly lines moved at the speed of the slowest and partly because they failed to engage the creativity of individual workers. The biggest problem with evaluating Mr Drucker’s influence is that so many of his ideas have passed into conventional wisdom “in other words, that he is the victim of his own success. … Continue reading →

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Laurence Haughton on Peter Drucker

Laurence Haughton on Peter Drucker [the broken link was removed]: He criticized organizations who issued directives to “cut 5 or 10 percent from budgets across the board.” … And I’ll bet others can find 100 additional quoted and ignored lessons from Peter Drucker just like that one … I’m sorry to say that despite all the tributes, up to now, we’ve learned very little from Peter Drucker. It is frustrating, but I wouldn’t draw that conclusion. As readers of this … Continue reading →

Posted in Management, Systems thinking | Tagged , , ,

The Man Who Invented Management

The Man Who Invented Management [the broken link was removed], a cover story in Business Week on Peter Drucker. Posts related to Peter Drucker.

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Management Pioneer Peter Drucker 1909 – 2005

Management expert Peter Drucker passed away at age 95. See: Peter F. Drucker Information from Claremount University [the broken link was removed] and our previous post. Here we list links to some of his work. There is an excellent podcast of an interview with him on NPR (Peter Drucker – podcast interview [the broken link was removed]) on management, the state of the world today and where we are headed. A profound view from Peter Drucker in his 95th year. … Continue reading →

Posted in Management, Management Articles, quote | Tagged | 1 Comment

Management Guru Peter Drucker 1909-2005

Management expert Peter Drucker passed away at age 95. Peter F. Drucker Information from Claremount University [the broken link was removed]. In 2002, Peter Ferdinand Drucker was awarded the United States Presidential Medal of Freedom. Drucker, was born in Vienna, Austria, in 1909 and moved to the United States in 1937. He taught at New York University as Professor of Management from 1950 to 1971. From 1971 through 2002 he taught at Claremont University. The university’s School of Management was … Continue reading →

Posted in Management, Management Articles | Tagged | 1 Comment