Jimena Calfa interviewed me for her blog OnQuality as part of her Quality Interview Chain.
John: I don’t do anything consciously to achieve that. I think if we retain a thirst for knowledge and curiosity and have a desire to do a good job we will do what is necessary. I follow my passion to learn largely through the internet (blogs, webcasts, articles and podcasts). And I constantly question and experiment and adapt based on what I learn.
Which is your favorite quality quote?
John: There are so many – I don’t have a favorite, more like 50 favorites. But here are four:
“The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans… A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement” by George Box – When Murphy Speaks, Listen
Read the whole interview on OnQuality.
Related: Leadership While Viewing the Organization as a System (interview with Bill Fox) – Software Process and Measurement Podcast With John Hunter (interview by Tom Cagley) – Management Improvement Leader John Hunter (interview by Tim McMahon) – Lean Blog interview with Mark Graban: Podcast #174 – John Hunter, Management Matters