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Tag Archives: John Hunter
Interview on PDSA, Deming, Strategy and More
Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], I have posted the interview which can now be reached here): Bill: John, what is your best process improvement strategy or tactic that has worked well for you or your clients? John: I would say the PDSA improvement cycle and … Continue reading
What is the Explanation Going to be if This Attempt Fails?
Occasionally during my career I have been surprised by new insights. One of the things I found remarkable was how quickly I thought up a new explanation for what could have caused a problem when the previously expressed explanation was proven wrong. After awhile I stopped finding it remarkable and found it remarkable how long it took me to figure out that this happened. I discovered this as I programmed software applications. You constantly have code fail to run as … Continue reading
Leadership and Management
I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned about doing the right things is a lousy manager. And a leader that doesn’t care about doing things right is a lousy leader. Another theme of this contrasting type quote says some version of: “Managers care about efficiency and leaders … Continue reading
Posted in Lean thinking, Management, quote, Systems thinking
Tagged commentary, curiouscat, John Hunter, leadership, lean manufacturing, management, quote, system thinking
7 Comments
Lean Blog Podcast with John Hunter
Mark Graban interviewed me for the Lean Blog podcast series: Podcast #174 – John Hunter, “Management Matters” (listen using this link). Links to more information on what we discussed in the podcast. Madison, Wisconsin: William G. Hunter, George Box, Brian Joiner, Peter Scholtes, Joe Sensenbrener (Quality Comes to City Hall), Statistics for Experimenters, Out of the Crisis, Doing More with Less in the Public Sector: A Progress Report from Madison, Wisconsin My online efforts: Curious Cat Management Guide, Curious Cat … Continue reading
Posted in Books, Deming, Lean thinking, Management, Respect
Tagged Books, Deming, John Hunter, Madison, management, Management Matters, podcast, Psychology, respect for people
1 Comment
George Box
I would most likely not exist if it were not for George Box. My father took a course from George while my father was a student at Princeton. George agreed to start the Statistics Department at the University of Wisconsin – Madison, and my father followed him to Madison, to be the first PhD student. Dad graduated, and the next year was a professor there, where he and George remained for the rest of their careers. George died today, he … Continue reading
Posted in Data, Deming, Design of Experiments, Management, Manufacturing, Process improvement, Quality tools, quote, Respect, Six sigma, Statistics, Systems thinking, UK
Tagged curiouscat, Data, Deming, Design of Experiments, George Box, John Hunter, Madison, management, Process improvement, quote, respect for people, Six sigma, Statistics, UK, William Hunter
15 Comments
Software Process and Measurement Podcast With John Hunter
In my podcast with Tom Cagley, Software Process and Measurement Cast: John Hunter on Management Matters, as you might expect there was a bit of a focus on software development and agile software development as related to the ideas I expressed in Management Matters: Building Enterprise Capability. Deming: management system, continual improvement, respect for people (the 3rd point I said I would mention, but didn’t) Why do so many management improvement efforts fail? The proxy nature of data Building Adoption … Continue reading
Podcast Discussion on Management Matters
I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part featured a discussion of 2 new deadly diseases facing companies. Listen to this podcast. Links to more information on some of the topics I mention in the podcast: Appreciation for a System Using the PDSA improvement cycle Dangers of Targets … Continue reading
Posted in Books, Deming, Management, Psychology, Systems thinking
Tagged Books, build capability, Data, Deming, John Hunter, Joy in Work, management, podcast, Psychology, Six sigma, Software Development, Statistics, Systems thinking
1 Comment
Process Excellence Network Podcast with John Hunter
Diana Davis with the Process Excellence Network interviewed me for their podcast series, process perspective – Management Matters: Interview with author John Hunter (listen to podcast). Additional details on some of the ideas we discussed: How could they know? Deming’s System of Profound Knowledge: psychology, understanding variation, viewing the organization as a system, theory of knowledge “the most important figures that one needs for management are unknown or unknowable” Lloyd Nelson as quoted by Dr. Deming in Out of the … Continue reading
Posted in Books, Deming, Management
Tagged Books, Deming, John Hunter, Management Matters, podcast
1 Comment
Business 901 Podcast: Two New Deadly Diseases for Business
I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted soon. Links to more information on items discussed in the podcast: Dr. Deming’s 7 Deadly Diseases + 2 Executive pay: Excessive Executive Pay (2005) Taking What You Don’t Deserve, CEO Style (2011) Warren Buffett: “Too often, executive compensation in the … Continue reading
Posted in Deming, Economics, Management
Tagged copyright, Deming, Economics, government, John Hunter, management, overpaid executives, patent, podcast
1 Comment
Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability
I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground quickly, so the details are limited (transcript of the interview). These links provide more details on items I mention in the podcast. They are listed below in the same order as they are raised in the podcast: John Hunter’s professional … Continue reading
Posted in Books, Data, Deming, Management, Systems thinking
Tagged Books, Data, Deming, John Hunter, leadership, management, Management Matters, overpaid executives, podcast
2 Comments
Business 901 Podcast with Me: Deming’s Management Ideas Today
I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the podcast: The W. Edwards Deming Institute Blog William Hunter, my father. Link to paper with Easaw Chacko on Building a Quality Movement within a developing nation, 1972. Developing Children’s Numeracy Using Dice Statistics for Experimenters by George Box, Bill Hunter … Continue reading
Posted in Lean thinking, Management
Tagged Deming, interview, John Hunter, lean manufacturing, Lean thinking, podcast, Toyota Production System (TPS)
6 Comments
The W. Edwards Deming Institute Blog
I am authoring the new W. Edwards Deming Institute Blog. Make sure you subscribe to the Deming Institute blog’s RSS feed if you want to keep up with my posts there. Some of the posts so far: Dr. Deming on Innovation 2012 Deming Prize Winners Video of Dr. W. Edwards Deming: Deadly Diseases of Western Management I will continue posting to this blog (the Curious Cat Management Improvement Blog): subscribe to the RSS feed for this blog. Related: My New … Continue reading
Posted in Deming
Tagged blogs, Deming, John Hunter
Manage Better by Managing Less
Matt May included “Silhouettes” from selected authors in his new book: The Laws of Subtraction (shipping October 26th). I am honored to be included: the following my silhouette. Early in my career, I had a supervisor ask me why I wasn’t working. I was at from my desk – not reading, not typing on my keyboard, not talking on the phone, not in a meeting, staring off into space, apparently just wasting time. I explained that I was thinking. The … Continue reading
New Deadly Diseases
Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development (agile software development, kanban and lean startup [which I do realize isn’t limited to software development]). Sadly all the deadly diseases Dr. Deming described remain. And, as I said in 2007, I think 2 new diseases have become so widespread … Continue reading
My New Book: Management Matters
I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and comes with free access to the updates. My plan is to continue working on the book for the next few months and have it “release ready” by October, 2012. One of the advantages of this method is that I can … Continue reading
Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking
Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking
3 Comments

Deming and Software Development
I am sometimes asked about how use Deming’s ideas on management in a software development context. My belief is Deming’s ideas work extremely well in a software development context. The main issue is often unlearning some assumptions that people might have about what the Deming management system is. It really is surprising to me how many “knowledge workers” respect Deming’s ideas but then say his attempts to treat factory workers as thoughtful people who should be respected and involved in … Continue reading →