Category Archives: Deming

Customer Focus by Everyone

There are many critical elements to a management system. One that is fundamental, yet still poorly executed far too often, is creating a system where all staff can focus on enhancing value to the customer every day. If your enterprise … Continue reading

Posted in Customer focus, Deming, Management, Systems thinking | Tagged , , , , , | 6 Comments

My New Book: Management Matters

I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading

Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking | Tagged , , , , , , , , , , | 3 Comments

Customer Focus

Customer Focus is at the core of a well managed company. Sadly many companies fail to serve their customers well. To serve customers, a thorough understanding of what problem you solve for customers is needed. The decisions at many companies, … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , | 8 Comments

Better Management in Government

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on quality management in the public sector. I have been involved in quality improvement in government at the Office of Secretary of Defense … Continue reading

Posted in Deming, Public Sector | Tagged , , , , | 2 Comments

Long Term Thinking with Respect for People

Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading

Posted in Deming, Lean thinking, Management, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 6 Comments

Lean Manufacturing and the Toyota Production System

In this post I explore my thoughts about what lean (lean manufacturing, lean thinking…) means. The way I think about it is that lean manufacturing sprung from Toyota. It seems to me the lean manufacturing name was meant to capture … Continue reading

Posted in Deming, Lean thinking, Management, Toyota Production System (TPS) | Tagged , , , , , , | 6 Comments

Management Blog Posts From November 2006

I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading

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Motivation, Rewards, Performance Appraisals and Your Career

In this interview Dan Pink again makes some great points relating to psychology, managing people and managing your career. Q. What kinds of programs can managers and companies put into place to motivate their workforce? Assuming companies are paying people … Continue reading

Posted in Creativity, Deming, Performance Appraisal, Psychology, Respect | Tagged , , , , , | 1 Comment

How Could They Know?

I am a big fan of Dr. Deming’s ideas on management. The way I see one of the quotes of Dr. Deming used I don’t agree with. Dr. Deming said “How could they know?” to explain why people continued to … Continue reading

Posted in Deming, Management | Tagged , , , , , , | 6 Comments

Massively Unjust Executive Compensation Damages Companies and Investments

For years I have believed the massively unjust executive compensation packages have been doing great harm to American businesses. As an investor, one of the big risks that has to be evaluated is how much of the business profits executives … Continue reading

Posted in Deming, Management, Respect | Tagged , , , , , , , , | 4 Comments