Category Archives: Lean thinking

How to Get a New Management Strategy, Tool or Concept Adopted

Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading

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Management Improvement Carnival #117

Bryan Lund is hosting the Management Improvement Carnival #117 on the Training Within Industry blog, highlights include: Mark Hamel at Gembatales warns us against the danger of serving two masters…I love the caricatures that he develops for the reader – … Continue reading

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No True Lean Thinking or Agile Software Development

“There is no true value of any characteristic, state, or condition that is defined in terms of measurement or observation.” – Dr. W. Edwards Deming. The value depends on your operational definition. Once you operationalize management ideas in a real … Continue reading

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Airport Security with Lean Management Principles

The ‘Israelification’ of airports: High security, little bother We [Israel] said, ‘We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.” … “The whole time, … Continue reading

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Good Process Improvement Practices

Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading

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Management Improvement Internal Experts

Having a group of internal experts in Deming, lean thinking, six sigma, etc. can be an good way to help the organization transform but they must 1) practice respect for people and 2) focus on building organizational capacity. Having, for … Continue reading

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Respect People: Trust Them to Use good Judgment

Nordstrom’s employee handbook used to be presented on a single 5 x 8 card: Welcome to Nordstrom We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and … Continue reading

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The role of leadership in software development

The webcast of Mary Poppendieck’s talk, The role of leadership in software development, at Google. As usual Mary does a very nice job of providing some good historical background while exploring wise management practices (tied to software development but plenty … Continue reading

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Lean Daily

Lean Daily consolidates the latest posts from seven excellent lean blogs in one convenient, free, iPhone app. Learn more about it, see a simulator demo, and download it directly from iTunes. Mark Graban, Lean Blog, took the lead and a … Continue reading

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Finding Great Management Articles, Posts and Resources

Reddit is a web site that ranks web pages by user votes. The site uses an algorithm that has a very large timeliness factor. So top ranked links move down the list fairly quickly. This results in a nice site … Continue reading

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