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Tag Archives: continual improvement
Toyota Understands Robots are Best Used to Enhance the Value Employees Provide
Toyota has always seen robotics as a way to enhance what staff can do. Many USA executives think of robotics as a way to reduce personnel. Toyota wants to use the brainpower of employees to continually improve the organization. Toyota … Continue reading
Posted in Lean thinking, Management, Toyota Production System (TPS)
Tagged continual improvement, engineering, Innovation, Japan, lean manufacturing, managing people, Manufacturing, overpaid executives, respect for people, technology, Toyota, Toyota Production System (TPS)
Comments Off on Toyota Understands Robots are Best Used to Enhance the Value Employees Provide
Steve Jobs on Quality, Business and Joseph Juran
This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a … Continue reading
Poor Results Should be Addressed by Improving the System Not Blaming Individuals
My response to: Where is the Deming study that asserts most errors are in organization or process? There is no such study, it is based on Dr. Deming’s experience as I discuss in 94% Belongs to the System (improve the … Continue reading
Posted in Deming, Management, Process improvement, Systems thinking
Tagged coaching, continual improvement, Deming, gemba, process thinking, quote, respect for people, Systems thinking
5 Comments
Jiro Dreams of Sushi
Jiro Dreams of Sushi is a documentary on a Japanese sushi restaurant, Sukiyabashi Jiro, that is full of great quotes for those interested in continual improvement. Throughout the film people discuss a never ending focus on doing better and better … Continue reading
Posted in Customer focus, Process improvement, Respect
Tagged continual improvement, Customer focus, Deming, food, Japan, Joy in Work, long term thinking, Psychology, suppliers
4 Comments
Resources for Using the PDSA Cycle to Improve Results
Using the PDSA cycle (plan-do-study-act) well is critical to building a effective management system. This post provides some resources to help use the improvement cycle well. I have several posts on this blog about using the PDSA cycle to improve … Continue reading
How to Sustain Long Term Enterprise Excellence
This month Paul Borawski asked ASQ’s Influential Voices to explore sustaining excellence for the long term. There are several keys to pulling sustained long term excellence. Unfortunately, experience shows that it is much easier to explain what is needed than … Continue reading
You are a Fool if You Do What I Say
Guest post from Mark Graban There’s an interesting quote from Taiichi Ohno in “Taiichi Ohno’s Workplace Management,” which I was re-reading today… “You are a fool if you do what I say. You are a greater fool if you don’t … Continue reading
Posted in Creativity, Deming, Lean thinking, Quality tools
Tagged continual improvement, guest post, lean manufacturing, quote, Taiichi Ohno
3 Comments
Build Systems That Allow Quick Action – Don’t Just Try and Run Faster
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the cries for “faster, faster, faster” that so often is a refrain heard today. I have long said that the measure of … Continue reading
Customer Focus
Customer Focus is at the core of a well managed company. Sadly many companies fail to serve their customers well. To serve customers, a thorough understanding of what problem you solve for customers is needed. The decisions at many companies, … Continue reading
Posted in Customer focus, Deming, Management
Tagged continual improvement, Customer focus, leadership, management, Systems thinking, tips
8 Comments
Keys to the Effective Use of the PDSA Improvement Cycle
The PDSA improvement cycle was created by Walter Shewhart where Dr. Deming learned about it. An improvement process is now part of many management improvement methods (A3 for lean manufacturing, DMAIC for six sigma and many other modifications). They are … Continue reading
Posted in Data, Deming, Management, Popular, Process improvement, Quality tools, quote, Systems thinking
Tagged continual improvement, curiouscat, Data, Deming, experiments, management, PDSA, Popular, Process improvement, Quality tools, quote
15 Comments