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Category Archives: Respect
Is Quality Ambitious Enough?
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the question – Is Quality Ambitious Enough? Bill Troy suggests a vision for ASQ of To improve the function and value of goods and services worldwide, and … Continue reading
Posted in Career, Management, Respect
Tagged aim, ASQ Influential Voices, Bill Hunter, respect for people, system thinking
2 Comments
Take Advantage of the Strengths Each Person Brings to Work
The players have weaknesses. But it is our job as coaches to find the strengths in what our guys do. They all have strengths, and that’s what we highlight. What really helps is having Russell. He is so committed to … Continue reading
Posted in Management, Respect, Systems thinking
Tagged blame, continual improvement, Madison, managers, managing people, organization as a system, respect for people, teams
7 Comments
Toyota Posts Record Profit: Splits $15 million in Pay and Bonus for top 21 Executives
After posting record profits of $17.9 billion Toyota proposes to increase the pay and bonus for the top 21 executives to $14.9 million. That is not as you might expect just the increase in the bonus to the CEO. That … Continue reading
More Evidence of the Damage Done by Kleptocrat CEO Pay
I have been writing about the problems of overpaid executives that has lately become so bad that “overpaid executives” doesn’t capture the nature of the problem. Today I see many CEO’s are acting as kleptocrats do – taking food out … Continue reading
Posted in Management, Respect, Systems thinking
Tagged business, executive pay, hiring, Investing, management research, overpaid executives, stakeholders, stockholders
2 Comments
Innovative Thinking at Amazon: Paying Employees $5,000 to Quit
Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading
Posted in Creativity, Innovation, Management, Psychology, Respect
Tagged Amazon, Bezos, Innovation, management, management system, managing people, respect for people, short term thinking, Systems thinking
1 Comment
Steve Jobs on Quality, Business and Joseph Juran
This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a … Continue reading
Jiro Dreams of Sushi
Jiro Dreams of Sushi is a documentary on a Japanese sushi restaurant, Sukiyabashi Jiro, that is full of great quotes for those interested in continual improvement. Throughout the film people discuss a never ending focus on doing better and better … Continue reading
Posted in Customer focus, Process improvement, Respect
Tagged continual improvement, Customer focus, Deming, food, Japan, Joy in Work, long term thinking, Psychology, suppliers
4 Comments
How to Sustain Long Term Enterprise Excellence
This month Paul Borawski asked ASQ’s Influential Voices to explore sustaining excellence for the long term. There are several keys to pulling sustained long term excellence. Unfortunately, experience shows that it is much easier to explain what is needed than … Continue reading
Lean Blog Podcast with John Hunter
Mark Graban interviewed me for the Lean Blog podcast series: Podcast #174 – John Hunter, “Management Matters” (listen using this link). Links to more information on what we discussed in the podcast. Madison, Wisconsin: William G. Hunter, George Box, Brian … Continue reading
Posted in Books, Deming, Lean thinking, Management, Respect
Tagged Books, Deming, John Hunter, Madison, management, Management Matters, podcast, Psychology, respect for people
1 Comment

Deming and Software Development
I am sometimes asked about how use Deming’s ideas on management in a software development context. My belief is Deming’s ideas work extremely well in a software development context. The main issue is often unlearning some assumptions that people might … Continue reading →