Yearly Archives: 2014

Interview on PDSA, Deming, Strategy and More

Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading

Posted in Deming, Management, Process improvement, Quality tools | Tagged , , , , , , , , , , , | 5 Comments

More Evidence of the Damage Done by Kleptocrat CEO Pay

I have been writing about the problems of overpaid executives that has lately become so bad that “overpaid executives” doesn’t capture the nature of the problem. Today I see many CEO’s are acting as kleptocrats do – taking food out … Continue reading

Posted in Management, Respect, Systems thinking | Tagged , , , , , , , | 2 Comments

Innovative Thinking at Amazon: Paying Employees $5,000 to Quit

Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading

Posted in Creativity, Innovation, Management, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Toyota Understands Robots are Best Used to Enhance the Value Employees Provide

Toyota has always seen robotics as a way to enhance what staff can do. Many USA executives think of robotics as a way to reduce personnel. Toyota wants to use the brainpower of employees to continually improve the organization. Toyota … Continue reading

Posted in Lean thinking, Management, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | Comments Off on Toyota Understands Robots are Best Used to Enhance the Value Employees Provide

Steve Jobs on Quality, Business and Joseph Juran

This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a … Continue reading

Posted in Customer focus, Management, Process improvement, Psychology, Respect | Tagged , , , , , , , , , , | 3 Comments

Analysis Must be Implemented by People to Provide Value

Guest Post by Bill Scherkenbach Every time I look at this picture, I think of Dr. Deming’s words to drive out fear and take joy in your work. We were talking in my home office when Sylvester saw a good … Continue reading

Posted in Deming, Psychology | Tagged , , , , , | 1 Comment

Deming and Software Development

I am sometimes asked about how use Deming’s ideas on management in a software development context. My belief is Deming’s ideas work extremely well in a software development context. The main issue is often unlearning some assumptions that people might … Continue reading

Posted in Deming, IT, Management, Popular, Process improvement, Respect, Software Development | Tagged , , , , , , , , , , | 7 Comments

Kleptocrat CEOs and Their Apologists

I am disgusted by the lack of ethical and moral fiber of many CEOs of the largest corporations (along with their cronies and apologists) in the USA. This lack comes out in many ways (see all the scandals at the … Continue reading

Posted in Economics, Investing, Psychology | Tagged , , , , , , | 2 Comments

Manufacturing Outlook and History In the USA and Globally

I write primarily about management improvement on this blog – which makes sense given the title. In the very early days I had more on investing, economic data, science, engineering and travel. Then I created three new blogs (Curious Cat … Continue reading

Posted in Economics, Manufacturing | Tagged , , , , , , , | 1 Comment

Poor Results Should be Addressed by Improving the System Not Blaming Individuals

My response to: Where is the Deming study that asserts most errors are in organization or process? There is no such study, it is based on Dr. Deming’s experience as I discuss in 94% Belongs to the System (improve the … Continue reading

Posted in Deming, Management, Process improvement, Systems thinking | Tagged , , , , , , , | 5 Comments