Tag Archives: Psychology

Change Management: Create a Culture Seeking Continual Improvement or Use Band-Aids?

Successfully shepherding change within an organization is often a challenge. Often change management strategies are mainly about how to cope with a toxic culture but exclude the option of fixing the toxic culture. Why not address the root causes instead … Continue reading

Posted in Deming, Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , , , , | 3 Comments

The Road Not Taken

Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the … Continue reading

Posted in Creativity, Psychology | Tagged , , , , , , | 1 Comment

The Aim Should be the Best Life – Not Work v. Life Balance

My father had the most job satisfaction of anyone I have known. He had no separation between work and life. We toured factories on vacation. I visited Davidson College in North Carolina because he was consulting with a client in … Continue reading

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Out of Touch Executives Damage Companies: Go to the Gemba

When your customer service organization is universally recognized as horrible adding sales requirements to customer service representatives jobs is a really bad practice. Sadly it isn’t at all surprising to learn of management doing just that at our largest companies. … Continue reading

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Children are Amazingly Creative At Solving Problems

This story at NPR reminded my of Russell Ackoff talking about the creativity kids show in solving problems* – and how school often stifles that creativity. Preschoolers Outsmart College Students In Figuring Out Gadgets Children try a variety of novel … Continue reading

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Gerald Suarez on Creating the Future

I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more dangerous than ignorance. … Continue reading

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Building a Great Software Development Team

Elliot: I worked with some of the best programmers I’ve ever known at the tiny, obscure ASEE Adam Solove: Why do you think that happened? They hired for passion, rather than experience? If I had to pick one thing, passion … Continue reading

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Cognition: How Your Mind Can Amaze and Betray You

The webcast above is from the excellent folks at Crash Course. This webcast provides another view into the area of Deming’s management system on the theory of knowledge (the one most people forget), how we know what we know and … Continue reading

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Your Purpose Must Be About You

Guest post by Jurgen Appelo I’m a writer. It’s the one thing that I intend to do for the rest of my life. That means, when I focus on writing, I cannot focus on knitting. Somebody else will have to … Continue reading

Posted in Psychology, Systems thinking | Tagged , , , , , , | 1 Comment

George Box Articles Available for a Short Time

A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading

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