Category Archives: Management

Pay Attention to the Results that Matter

Posted on June 27, 2012 by John Hunter

Play pumps is a great sounding idea. Most people reading this blog have clean tap water a few steps away. Over a billion people today still struggle to get water every day. A common method to get water is using pumps to bring up water from deep in the ground. Some energy is needed to bring up the water and that often mean people (at time wind energy is used). Most sites that are providing water to villagers don’t have … Continue reading →

Posted in Management | Tagged , , , , | 2 Comments

Leading Improvement and Enjoying the Rewards

Posted on June 25, 2012 by John Hunter

The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you do so, the less firefighting you have to do. The less firefighting the less hectic and chaotic your days are. And the more time you have to focus on improving the system. The better you are at leveraging your efforts, … Continue reading →

Posted in Management, quote, Systems thinking | Tagged , , , , , , , | 3 Comments

Moving Beyond Product Quality

Posted on June 12, 2012 by John Hunter

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on moving beyond product quality. The opening paragraph of the Quality Council’s perspective is, “For some organizations, ‘quality’ remains a set of tools and techniques associated almost exclusively with quality control. For others, quality has evolved into a critical partner, closely linked with business model development and the enterprise-wide execution of long-term strategy to achieve results. The way to move beyond just the … Continue reading →

Posted in Management, Systems thinking | Tagged , , , , , | 2 Comments

Management Improvement Blog Carnival #168

Posted on June 2, 2012 by John Hunter

Kevin Meyer is hosting the 168th Management Improvement Carnival. Highlights include: As noted in the last Carnival, several bloggers including yours truly took an appropriately harsh look at an article in Harvard Business Review titled It’s Time to Rethink Continuous Improvement. One of the best responses was by Jon Miller of Gemba Panta Rei with a post titled How is PDCA Inimical to Innovation? Jamie Flinchbaugh has a thought-provoking post asking Are You Working on the Right Problems? Probably not, … Continue reading →

Posted in Carnival, Management

Management Improvement Blog Carnival #166

Posted on May 11, 2012 by John Hunter

Tim McMahon is hosting the Management Improvement Blog Carnival #166, highlights include: Performance Organizations – Art Smalley answers why is there such a resistance to creating learning organizations and why are leaders letting the future deteriorate without doing anything about it. Trust – Cornerstone of Performance – George Rathburn explains that teams lose trust in their leaders when they fail to show trust and respect in their teams. Lean Snake Oil Cures What Ails Ya – Mike Wroblewski takes some … Continue reading →

Posted in Carnival, Lean thinking, Management | Tagged ,

Long Term Thinking with Respect for People

Posted on May 9, 2012 by John Hunter

Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The priority of doing so is easier to see when you respect people and are in danger of witnessing the destruction of their careers. I can’t find the quote (maybe Jon Miller, or someone else, can provide one), but I recall … Continue reading →

Posted in Deming, Lean thinking, Management, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 6 Comments

Lean Manufacturing and the Toyota Production System

Posted on May 3, 2012 by John Hunter

In this post I explore my thoughts about what lean (lean manufacturing, lean thinking…) means. The way I think about it is that lean manufacturing sprung from Toyota. It seems to me the lean manufacturing name was meant to capture the entire Toyota Way. Capturing the whole of what that encompasses isn’t possible in 1 or 2 or even 10 books so it wasn’t done completely. To me the difference between lean manufacturing described early on by Womack and Jones … Continue reading →

Posted in Deming, Lean thinking, Management, Toyota Production System (TPS) | Tagged , , , , , , | 6 Comments

Management Improvement Carnival #165

Posted on May 2, 2012 by John Hunter

Matt May is hosting the 165th Management Improvement Carnival. He takes a look at the wonderful manifestos posted at ChangeThis. ChangeThis really is wonderful, if you haven’t already been looking at what they offer you are in for a treat (and have quite a bit to keep you busy for awhile). Highlights from this management carnival edition include: How Habits Work (and How They Change) by Charles Duhigg. His point: “Most of the choices we make each day may feel … Continue reading →

Posted in Carnival, Management | Tagged | 1 Comment

Management Blog Posts From November 2006

Posted on April 26, 2012 by John Hunter

I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to aid improvement that I know of: it is easy to do, brings huge benefits and most organizations fail to do it. Ask your customers: “What one thing could we do to improve?” Ackoff’s F-laws: Common Sins of Management presents 13 … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, quote | Tagged , , , , , , , ,

Management Improvement Carnival #164

Posted on April 20, 2012 by John Hunter

Paul Borawski is hosting 164th Management Improvement Carnival on ASQ’s View from the Q blog. Highlights from this edition include: Designing Experiments with Gummi Bears. Yes, Gummi bears. What a way to make statistics and quality fun, creative, and topical! “I am surprised at how many organizations don’t recognize the importance of sharing with others their success,” writes Quality Doc, the blogger behind Making Medical Lab Quality Relevant. Kevin Meyer of the Evolving Excellence blog writes about the purpose of … Continue reading →

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The Customer is the Purpose of Our Work

Posted on April 9, 2012 by John Hunter

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Mahatma Gandhi [his authorship of the quote is … Continue reading →

Posted in Customer focus, Management, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , , | 6 Comments

Management Improvement Blog Carnival #162

Posted on April 1, 2012 by John Hunter

The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; an RSS feed of new article additions is available. Stress Solutions, Not Blame by Kevin Meyer – “My organization often hears me say that 90% of problems are the result of poor processes, not people, and 9%… are probably due to poor leadership.” The Real Leadership Lessons of … Continue reading →

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Continual Feeding

Posted on March 29, 2012 by John Hunter

I like growing things. I think it is part the connection to system thinking I have had since I was a kid. I like finding ways to leverage my effort so that I put in a bit of thought and effort and then get to enjoy the fruits of that effort for a long time. This idea also guides my investing approach. I planted a vegetable garden in my yard a few years ago. My strategy was to find methods … Continue reading →

Posted in Investing, Management, Systems thinking | Tagged , , , , | 3 Comments

How Could They Know?

Posted on March 28, 2012 by John Hunter

I am a big fan of Dr. Deming’s ideas on management. The way I see one of the quotes of Dr. Deming used I don’t agree with. Dr. Deming said “How could they know?” to explain why people continued to follow less successful practices (for example, page 55 of Out of the Crisis). How could they know of better practices, he would say. I must say I have always thought the answer to that question was pretty easy. They could … Continue reading →

Posted in Deming, Management | Tagged , , , , , , | 6 Comments

Selling Quality Improvement

Posted on March 19, 2012 by John Hunter

In this month’s ASQ influential quality voices post, Paul Borawski asks How Do You “Sell” Quality? I am amazed how difficult it is to sell quality improvement. I look at organizations I interact with and easily see systemic failures due to faults that can be corrected by adopting management improvement strategies that are decades old. Yet executives resist improving. The desire to retain the comforting embrace of existing practices is amazingly strong. What sells to executives are usually ideas that … Continue reading →

Posted in Management, Psychology, Systems thinking | Tagged , , , , , , , , | 4 Comments

Massively Unjust Executive Compensation Damages Companies and Investments

Posted on March 13, 2012 by John Hunter

For years I have believed the massively unjust executive compensation packages have been doing great harm to American businesses. As an investor, one of the big risks that has to be evaluated is how much of the business profits executives will divert to their personal bank accounts. And investors also have to worry about the risks executives take to reach huge incentives which then greatly damage your investment. In 2007, I added two of my own deadly diseases to Dr. … Continue reading →

Posted in Deming, Management, Respect | Tagged , , , , , , , , | 4 Comments