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Author Archives: John Hunter
Supplier Development Article
Supplier development in a lean age [the broken link was removed] by Rich Weissman “We need to keep in mind why we are doing supplier development and relationship management, and profit needs to be the focus of our efforts. Profitable suppliers will tend to be happier suppliers, and happier suppliers will ultimately perform better.” I get the impression from this and many other articles that people are scared to talk about any other aims than profit. Deming didn’t have such … Continue reading
Origins of the Toyota Production System
Brief Investigation into the Origins of the Toyota Production System [the broken link was removed] by Art Smalley. Another excellent article by Art Smalley. Loaded with great historical information. I find these articles interesting on at least two levels. First there is great management information. Learning more about how the ideas we use now developed adds to my understanding. Second it is interesting historical information – I am not sure if it actually makes any difference in how I would … Continue reading
How Google Works
How Google Works [the broken link was removed] by David F. Carr An interesting look at the technology system behind Google. “But this is the start of the story,” he adds, part of an approach that says “don’t necessarily do it the way everyone else did. Just find some way of doing it cheap and effectively—so we can learn.” Google was driven from the beginning by engineers that sought to do what was best. Since those engineers were the founders … Continue reading
More on Non-Auto Toyota
Toyota: Way, Way Off-Road [the broken link was removed] by Ian Rowley. Business Week has an article exploring the non-automotive Toyota, as we have mentioned previously: Toyota Robots – Toyota as Homebuilder – Toyota Engineers a New Plant: the Living Kind. Toyota controls dozens of businesses that have virtually nothing to do with automaking, ranging in size from resort developer Nagasaki Sunset Marina (77% owned by Toyota), with just five employees, to Toyota Financial Services Corp., a wholly owned subsidiary … Continue reading
North American Manufacturing
Can North American manufacturers thrive again? [the broken link was removed] by David Hogg I once again feel compelled to point out that the USA is still manufacturing more than ever and its share of Global manufacturing is either not declining or declining very slightly. The sad part is that employees seem to understand what managers do not. Why do you think that nearly 63,000 people applied for only 2,000 production line jobs at a new Toyota plant in Texas … Continue reading
Lean Manufacturing Dream
This article is from 2001 and worth reading. It is important to keep up with what is currently happening but there is a great deal of useful information from 5, 10,20, 50… years ago. Achieving the lean dream [the broken link was removed] by Nelson J. Teed: Growth and lean are great partners for another reason. Positive employee reaction to lean is crucial to success, and not automatic. Lean improves productivity and can reduce the number of people needed. Layoffs … Continue reading
Quality and Innovation
I think the The Quality Movement Vs. The Innovation Movement by Bruce Nussbaum makes a mistake in calling the innovation movement separate from the quality movement. Wow. It makes sense. The father of quality, of course, was Dr. W. Edwards Demming, and he preached for a very long time before he was really heard. In fact, as I recall, Japanese companies first accepted Demmings teachings long before U.S. and European corporations. Lets quote Deming on innovation from New Economics, page … Continue reading
Posted in Deming, Innovation, Management, Popular, quote
5 Comments
Toyota Homes
Live in your next Toyota [the broken link was removed]: Housing makes up less than 1% of Toyota’s $183 billion annual sales. But company officials say technology acquired from years of making cars is central to homebuilding Toyota style. A “smart key” similar to the car key you don’t need to take out of your pocket to unlock your Toyota opens and closes the front door. A mechanism for reducing engine noise and tremors is installed under the floor to … Continue reading
Fun Camping Drum-Buffer-Rope Example
Shmula Goes Camping: Drum-Buffer-Rope Managing the Constraint is mostly about managing the non-bottleneck systems and making them “aware” how fast they should work — when they should slow down, when they should stop, or when they should increase pace and by how much. The Drum-Buffer-Rope system allows for a systems-wide awareness. The Drum The Bottleneck or Constraint, acts as a Drum — it sets the rhythm that the whole system should follow. In Lean Manufacturing, this is also called “Takt … Continue reading
Posted in Management, Quality tools, Theory of Constraints
Tagged Theory of Constraints
Another Article on Lean UK Hospitals
Country to follow the hospital’s ‘lean’ lead by Jane Lavender: Since the introduction of lean thinking, the length of time it takes a patient to get from the accident and emergency to the operating theatre has been reduced by 38 per cent. Paper work has been cut by 42 per cent and the total time patients spend in hospital has been slashed by 32 per cent. The article also says “Nine months ago the hospital became one of only six … Continue reading
Posted in Health care, Lean thinking, Management, Public Sector, UK
Seminars by Toyota UK
‘Increasing quality, efficiency and profitability via A Lean Approach’ is a series of six one day tour, seminar and workshop events at the Toyota Motor Manufacturing (UK) plant in Burnaston, Derbyshire that focuses on the Toyota Production System (TPS) and Quality Management. Guests can choose from three workshops, HRM, Visual Control or Practical Problem Solving, and take part in a Q&A session with the speakers: Hein Van Gerwen, Managing Director; Carl Klemm, Deputy Managing Director; Clive Bridge, Corporate Affairs Director … Continue reading
Six Sigma Theory?
Can we develop theory around Six Sigma? Should we care? [the broken link was removed] by Suzanne de Treville, Norman M. Edelson, Anilkumar N. Kharkar and Benjamin Avanzi. An interesting paper exploring what six sigma means and what it mean that what it means depends on who you ask. The ideas explored provide good information for most management improvement programs as most share common tools and concepts but vary significantly between implementations. Why examine the question of six sigma theory? … Continue reading
Posted in Management Articles, Six sigma
Tagged Six sigma
TQM for the Water Business
How dealers can put TQM to work [the broken link was removed] by Brian Cusimano Deming did not like the term TQM. It was not defined, so each person using it meant something different. And the faddish nature of the term drew a large number of “hacks” (consultants who spoke with authority but without knowledge). Seeing the term TQM used now however, I find refreshing. To use the term TQM you must go against the temptation to talk only about … Continue reading
Posted in Management, Quality tools
Tagged Management, quality, Quality tools, TQM
CEO Flight Attendant
Street Smarts: Learning From JetBlue by Norm Brodsky. The Jet Blue CEO works (once a month he estimates) as a flight attendant. He interacts directly with customers in real world situations (not just talking to travel managers in his office). This getting out and seeing work in action is exposed a great deal, including a lean management concept, Genchi Genbutsu – to go to see the problem in situ (not just reading a report about it). he’s shaping the company … Continue reading
Posted in Creativity, Customer focus, Deming, Management, quote, Respect, Systems thinking
Tagged Customer focus, gemba, Management, organization as a system
3 Comments
New Look American Manufacturing
The New Look American Manufacturing [the broken link was removed] by Dale Buss: The evidence shows that American manufacturers that revise their processes and integrate technology in ways that allow them to stay close to customers can survive the onslaught from China. Adaptability is key above all other factors. I agree by applying lean manufacturing and other management improvement ideas manufacturers can (and are) prospering in the USA. I don’t think one factor is the key. Many factors determine whether … Continue reading
Posted in Economics, Lean thinking, Management, Manufacturing
Tagged Economics, lean manufacturing, Management, Manufacturing
2 Comments
Trust: Respect for People
Respect for People [the broken link was removed*], Toyota.co.jp Respect for People has always been important to Toyota, and nowhere is this more evident than in the relationship among Toyota associates. … There has been only one exception to this rule throughout Toyota’s entire history. In June 1950, during a postwar period of great hardship in Japan, the company was forced to choose between corporate restructuring or risking complete collapse. Then-President Kiichiro Toyoda battled for months for the sake of … Continue reading
