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Author Archives: John Hunter
Most Popular Links on Management Sub-Reddit in 2015
I created the management sub-reddit many years ago. The management sub-reddit provides links to worthwhile management content and the members indicate those links they liked. Here is a list of the most popular links added in the last year. People … Continue reading
Making Your Case to Senior Executives
This month Dr. Suresh Gettala writes about the Talking To the C-Suite About Quality in the monthly ASQ Influential Voices post. My take is a bit different than Dr. Gettala (and most others) in that I believe CEOs are so … Continue reading
Change Management: Create a Culture Seeking Continual Improvement or Use Band-Aids?
Successfully shepherding change within an organization is often a challenge. Often change management strategies are mainly about how to cope with a toxic culture but exclude the option of fixing the toxic culture. Why not address the root causes instead … Continue reading
Posted in Deming, Lean thinking, Management, Psychology, Respect, Systems thinking
Tagged change, culture, curiouscat, leadership, managing people, organization as a system, Psychology, respect for people, root cause, trust
3 Comments
Getting Retweeted by Marc Andreessen Generated a Flood of Retweets
On Twitter today I was getting more than 30 times the notifications I normally get. So I took a look to see what is going on. One of my tweets was getting retweeted and liked quite a lot (nearly 100 … Continue reading
Posted in Innovation, Science
Tagged Fun, Health care, Innovation, internet
Comments Off on Getting Retweeted by Marc Andreessen Generated a Flood of Retweets
Teaching Students How to Use Better Management Practices
This month Edwin Garro writes about the Quality and Productivity Technical Program for high school students that has been adopted in Costa Rica. 5 high schools joined in the first year and 7 more will join in the next 2 … Continue reading
Posted in Education
Tagged ASQ Influential Voices, Education, quality
Comments Off on Teaching Students How to Use Better Management Practices
Human Proof Design
Human proof design is design that prevents people from successful using the item. It is similar to mistake proofing except instead of prevent mistakes it prevents people from using it. When you see human proof design you will often see … Continue reading
Posted in Creativity, Customer focus
Tagged bad usability, Customer focus, design, Management Articles, mistake-proofing, usability, user experience
Comments Off on Human Proof Design
The Mission Statement Must Guide Action In Order To Matter
Does Mission Matter? [the broken link was removed] That is the question raised this month by Pat La Londe for the ASQ Influential Voices. I have discussed a similar topic in a previous post: Vision can be a Powerful Driver … Continue reading
All Data is Wrong, Some is Useful
From my first blog post on this blog – Dangers of Forgetting the Proxy Nature of Data we often fail to explore whether changes in the numbers (which we call results) are representative of the “true results” of the system … Continue reading
Posted in Data, Management
Tagged curiouscat, Data, ethics, green, leadership, Statistics
2 Comments
What to Do To Create a Continual Improvement Culture
This month the ASQ Influential Voices discussion explores what to do and avoid in order to create a performance culture? James Lawther shared his ideas on what not to do to get things started. I have discussed steps to take … Continue reading
The Road Not Taken
Two roads diverged in a wood, and I– I took the one less traveled by, And that has made all the difference. Wonderful advice and so poignant. But actually, if you read the whole poem, what we take from the … Continue reading
Posted in Creativity, Psychology
Tagged coaching, Creativity, Psychology, quote, theory of knowledge, thinking, travel
1 Comment