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Category Archives: Process improvement
Factorial Designed Experiment Aim
Multivariate experiments are a very powerful management tool to learn and improve performance. Experiments in general, and designed factorial experiments in particular, are dramatically underused by managers. A question on LinkedIn asks? When doing a DOE we select factors with … Continue reading
Why Lean is Different
[the broken link to the embedded video was removed] Short webcast by Michael Ballé discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view), practice respect for people and continually improve. … Continue reading
Innovation in Thinking and the Web
Investing time and effort to attract “the right kind” of contributors to a news site He thought we needed to make the same shift with our users – instead of seeing having to engage with them digitally as a time-consuming … Continue reading
Posted in Customer focus, Deming, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, Systems thinking
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Customer Focus and Internet Travel Search
The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading
Posted in Creativity, Customer focus, Innovation, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, IT, travel, usability, webcast
4 Comments
Productivity Improvement for Entrepreneurs (and Everybody Else Really)
The 3 Factors That are Limiting Your Productivity [the broken link has been removed] by Evan Carmichael Elimination is at the core of every successful business. You have to focus on what you’re really good [at], what drives your business … Continue reading
Posted in Career, Management, Process improvement, Systems thinking
Tagged Career, coaching, entrepreneur, leadership, management, Process improvement, productivity, Systems thinking, waste
2 Comments
Learn by Seeking Knowledge – Not Just from Mistakes
Being open to new ideas and new knowledge is what is needed to learn. Experimenting, seeking out new knowledge is even better. You can be successful and see an even better way to do things and learn from it. This … Continue reading
How to Get a New Management Strategy, Tool or Concept Adopted
Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading
Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking
Tagged continual improvement, culture, curiouscat, Deming, leadership, lean management, lean six sigma, management tools, managing people, Popular, Process improvement, Quality tools, quote, uncategorized
15 Comments
Good Process Improvement Practices
Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading
Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking
Tagged continual improvement, curiouscat, Deming, gemba, John Hunter, Lean thinking, Process improvement, Quality tools, quote, respect for people, Six sigma, Systems thinking, Toyota Production System (TPS)
8 Comments
Management Improvement Internal Experts
Having a group of internal experts in Deming, lean thinking, six sigma, etc. can be an good way to help the organization transform but they must 1) practice respect for people and 2) focus on building organizational capacity. Having, for … Continue reading
Posted in Deming, Lean thinking, Management, Process improvement, Six sigma
Tagged change, Deming, lean six sigma, Lean thinking, management, Process improvement, project management, Six sigma
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Managing Our Way to Economic Success
From Managing Our Way to Economic Success, Two Untapped Resources by William G. Hunter, my father. Written in 1986, but still plenty relevant. We have made some good progress, but there is much more to do: we have barely started … Continue reading
Posted in Creativity, Economics, Management, Process improvement, Quality tools, Respect, Statistics, Systems thinking
Tagged Bill Hunter, Creativity, Data, Deming, Economics, management, Management Articles, Process improvement, Quality tools, respect for people, SPC
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