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Category Archives: Process improvement
My New Book: Management Matters
I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading
Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking
Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking
3 Comments
Richard Feynman Explains the PDSA Cycle
Ok, really Richard Feynman Explains the scientific method. But his thoughts make the similarity between the PDSA cycle and the scientific method obvious. 1) Plan, hypothesis. You make a guess about a theory (in using the PDSA cycle this step … Continue reading
Posted in Process improvement, Quality tools, Science
Tagged experiments, PDSA, Popular, prediction, Process improvement, Quality tools, Science
3 Comments
Management Blog Posts From November 2006
I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading
Posted in Deming, Management, Process improvement, Quality tools, quote
Tagged blogs, curiouscat, Data, Deming, management, Process improvement, Quality tools, quote, tips
Keys to the Effective Use of the PDSA Improvement Cycle
The PDSA improvement cycle was created by Walter Shewhart where Dr. Deming learned about it. An improvement process is now part of many management improvement methods (A3 for lean manufacturing, DMAIC for six sigma and many other modifications). They are … Continue reading
Posted in Data, Deming, Management, Popular, Process improvement, Quality tools, quote, Systems thinking
Tagged continual improvement, curiouscat, Data, Deming, experiments, management, PDSA, Popular, Process improvement, Quality tools, quote
15 Comments
Agile Story Point Estimation
In agile software development tasks are documented as user stories. Then the level of effort for those stores can be estimated by assigning each story points. The velocity that can be produced in a period (called a sprint, for us … Continue reading
Posted in Data, IT, Process improvement, Quality tools, quote, Software Development
Tagged agile management, project management, Quality tools, quote, Software Development, variation
Eliminate the Waste of Waiting in Line with Queuing Theory
One thing that frustrates me is how managers fail to adopt proven strategies for decades. One very obvious example is using queuing theory to setup lines. Yes it may be even better to adopt strategies to eliminate as much waiting … Continue reading
Rethinking or Moving Beyond Deming Often Just Means Applying More of What Dr. Deming Actually Said
Don Reinertsen – Is It Time to Rethink Deming? [the broken link was removed] AGILEMinds I feel very strongly about the value of Deming’s ideas. I am glad people challenge those ideas and try to push forward management thinking. Helping … Continue reading
Interviewing: I and We
In response to: say “I” — not “we” — in your interviews If you are a manager you need to lead teams, lead projects and improve work systems. In an interview I believe you need to say specifically what you … Continue reading
Posted in Career, Management, Process improvement, Psychology, Systems thinking
Tagged build capacity, Career, jobs, managing people, Process improvement, Psychology, Systems thinking
2 Comments
When Companies Can Treat You Like an ATM, Many Will Do So
The End of Refrigeration One small custom chip, some relays, a transformer, a couple of heat sinks, and a bunch of passive parts. Maybe a build cost of $20-30 or so? But GE’s price to me was $250, plus $150 … Continue reading

Why Use Lean if So Many Fail To Do So Effectively
If less than 1% of companies are successful with Lean, why are we doing it? Lots of us are not. I would say the efforts I see “fail” are because they don’t do it. They have something they call TQM, … Continue reading →