Tag Archives: Psychology

Analysis Must be Implemented by People to Provide Value

Posted on March 25, 2014 by Guest Post

Guest Post by Bill Scherkenbach Every time I look at this picture, I think of Dr. Deming’s words to drive out fear and take joy in your work. We were talking in my home office when Sylvester saw a good … Continue reading →

Posted in Deming, Psychology | Tagged Deming, guest post, Joy in Work, photos, Psychology, Statistics | 1 Comment

Taking Risks Based on Evidence

Posted on November 14, 2013 by John Hunter

My opinion has long been that football teams are too scared to take an action that is smart but opens the coach to criticism. So instead of attempting to make it on 4th down (if you don’t understand American football, … Continue reading →

Posted in Competition, Creativity, Data, Innovation, Management, Psychology | Tagged Creativity, evidence based management, experiments, fear, Innovation, leadership, Psychology, risk, sports | 3 Comments

Jiro Dreams of Sushi

Posted on November 5, 2013 by John Hunter

Jiro Dreams of Sushi is a documentary on a Japanese sushi restaurant, Sukiyabashi Jiro, that is full of great quotes for those interested in continual improvement. Throughout the film people discuss a never ending focus on doing better and better … Continue reading →

Posted in Customer focus, Process improvement, Respect | Tagged continual improvement, Customer focus, Deming, food, Japan, Joy in Work, long term thinking, Psychology, suppliers | 4 Comments

Stated Versus Revealed Preference

Posted on July 9, 2013 by John Hunter

My father provided me a good example of the flawed thinking of relying on stated preference when I was growing up. Stated preference is, as you might deduce, the preferences voiced by customers when you ask. This is certainly useful … Continue reading →

Posted in Customer focus, Popular, Psychology | Tagged Bill Hunter, Customer focus, food, Popular, Psychology, Quality tools, Statistics, theory of knowledge | 8 Comments

What is the Explanation Going to be if This Attempt Fails?

Posted on June 25, 2013 by John Hunter

Occasionally during my career I have been surprised by new insights. One of the things I found remarkable was how quickly I thought up a new explanation for what could have caused a problem when the previously expressed explanation was … Continue reading →

Posted in Creativity, Innovation, Management, Process improvement, quote, Software Development, Systems thinking | Tagged Creativity, curiouscat, experiments, John Hunter, problem solving, Psychology, Software Development, tips | Comments Off

Experience Teaches Nothing Without Theory

Posted on June 11, 2013 by John Hunter

Experience teaches nothing. In fact there is no experience to record without theory… Without theory there is no learning… And that is their downfall. People copy examples and then they wonder what is the trouble. They look at examples and … Continue reading →

Posted in Deming, Psychology, quote | Tagged curiouscat, Deming, learning, Psychology, quote, theory of knowledge | 9 Comments

Lean Blog Podcast with John Hunter

Posted on May 13, 2013 by John Hunter

Mark Graban interviewed me for the Lean Blog podcast series: Podcast #174 – John Hunter, “Management Matters” (listen using this link). Links to more information on what we discussed in the podcast. Madison, Wisconsin: William G. Hunter, George Box, Brian … Continue reading →

Posted in Books, Deming, Lean thinking, Management, Respect | Tagged Books, Deming, John Hunter, Madison, management, Management Matters, podcast, Psychology, respect for people | 1 Comment

Your Brain Can Jump to Incorrect Conclusions

Posted on February 27, 2013 by John Hunter

How our brain works without us realizing it often is hugely beneficial, but it also creates some faulty conclusions at times. The video gives a good synopsis of the quick intuitive leaps our brains make all the time. These are … Continue reading →

Posted in Fun, Psychology | Tagged learning, Psychology, system thinking, theory of knowledge | 2 Comments

Podcast Discussion on Management Matters

Posted on February 19, 2013 by John Hunter

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part … Continue reading →

Posted in Books, Deming, Management, Psychology, Systems thinking | Tagged Books, build capability, Data, Deming, John Hunter, Joy in Work, management, podcast, Psychology, Six sigma, Software Development, Statistics, Systems thinking | 1 Comment

Double Loop Learning Presentation by Benjamin Mitchell

Posted on October 8, 2012 by John Hunter

Benjamin Mitchell – Using the Mutual Learning Model to achieve Double Loop Learning [the original video is not online anymore, I replaced it with another presentation by Benjamin on the same topic at a different conference at close to the … Continue reading →

Posted in Management, Process improvement, Psychology, Software Development | Tagged change, communication, Deming, management, management webcast, Process improvement, Psychology, theory of knowledge | Comments Off