Tag Archives: Management

The Quick Fix

The Fall 2005 issue of the Deming Institute newsletter (I removed the broken link) includes a copy of a letter Dr. Deming sent to Time magazine in 1981. Dear Sir, Your article about Japan in TIME for 30 March 1981 … Continue reading

Posted in Deming, Management | Tagged , , , | 7 Comments

Innovation in Organizations

Assessing Your Organization’s Innovation Capabilities [the broken link was removed] by Clayton M. Christensen: Three classes of factors affect what an organization can and cannot do: its resources, its processes, and its values. When asking what sorts of innovations their … Continue reading

Posted in Books, Creativity, Deming, Innovation, Management, quote | Tagged , , , | 1 Comment

Measuring and Managing Performance in Organizations

Forward [the broken link was removed] (by Tom DeMarco and Timothy Lister) to Measuring and Managing Performance in Organizations: measurement is almost always part of an effort to achieve some goal. You can’t always measure all aspects of progress against … Continue reading

Posted in Data, Management | Tagged , , , | 2 Comments

Lean Government

Making Government Work [the broken link was removed] by Tom Vilsack via Panta Rei [the broken link was removed]: We redesigned the child welfare system to place greater focus on the complex and hard cases that people live out every … Continue reading

Posted in Deming, Lean thinking, Management, Public Sector | Tagged , , , | 2 Comments

Ford and Managing the Supplier Relationship

Topic: Management Improvement There have a been a number of articles (Ford to slash vendors of key parts [the broken link was removed] – Ford Rethinks Supply Strategy and posts (A “Kinder and Gentler” Lean Supply Base? – Ford Adopts … Continue reading

Posted in Deming, Management, Manufacturing, Systems thinking | Tagged , , , , , , | 9 Comments

Performance Without Appraisal

In response to the Alternatives to Stack Ranking? post on the popular Mini-Microsoft blog. I’m also taking some time to contemplate on Deming’s points and assess how Microsoft is doing against them. … What I would deeply appreciate is real-world … Continue reading

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , , , | 7 Comments

Fast Company Interview: Jeff Immelt

Fast Company Interview: Jeff Immelt, CEO, GE. What makes a growth leader today, and how does that differ from the sort of leader who was effective at GE in the past? GE has always been a believer in leadership development. … Continue reading

Posted in Innovation, Management, Process improvement, quote, Six sigma, Systems thinking | Tagged , , , , | 6 Comments

Who Influences Your Thinking?

Comments on Who Influences Your Thinking? [broken link removed] – Survey results [broken link removed] > 1. Are people getting most of their information > from other sources? That would be my guess. Similar to the phenomenon of “the long … Continue reading

Posted in Management, quote | Tagged , , , , , , , , , , , , , | 4 Comments

Operational Excellence

In, the post Is Operational Excellence Dead? the argument is made that operational excellence is dead as a differentiator of companies. “All of the emphasis on outsourcing to low labor cost countries seems to imply that organizations no longer consider … Continue reading

Posted in Management, Manufacturing, Process improvement, quote | Tagged , , , , , | 1 Comment

Dangers of Forgetting the Proxy Nature of Data

We use data to act as a proxy for some results of the system. Often people forget that the end result is not for the number to be improved but for the situation to be improved. We hope, if the measure improves the situation will have improved. But there are many reasons this may not be the case (one number improving at the expense of other parts of the system, the failure of the number to accurately serve as a proxy, distorting numbers, etc.). Continue reading

Posted in Data, Deming, Management, Popular, quote, Systems thinking | Tagged , , , , , , , , , | 7 Comments