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Tag Archives: blogs
Management Improvement Carnival #40
Mark Graban is hosting the Management Improvement Carnival #40. Mark recently authored a new book, Lean Hospitals. Health care highlights from this carnival include: Hospital Error – Heparin in the news again (The Lean Thinker Blog): “I am reasonably certain that the two workers who went on “voluntary leave” (yeah, right) will absorb more than their share of blame as the system solves the problem by asking the “Five Who?” questions.” Management 101, 201, 301, and 401 (Paul Levy – … Continue reading
Management Improvement Carnival #39
“Certifications” – Buying Credibility? by Mark Rosenthal – “if you are looking for your own professional development, and look at a program for what it is: An academic education, and possibly an opportunity to establish professional network, then go for it. Just don’t go in believing that ‘being certified’ means a whole lot else.” Toyota Invests In Workers Instead of Laying Them Off by Mark Graban – “You can treat people as expendable costs or an asset to train and … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival, management
Management Blog Posts From June 2005
Here are the blog posts from 3 years ago this month on the Curious Cat Management Improvement blog: From Mechanistic to Social Systemic Thinking – Targets Distorting the System – Dilbert and Deming. The Dilbert site has learned to take advantage of the web and allow embedding of the strips on blogs and web pages. Good for them, but you really would have thought they would have lead this trend not delayed so long. [Was displaying Dilbert strip from 21 … Continue reading
Posted in Fun, Management
Tagged bad usability, blogs, management, Performance Appraisal
Management Improvement Carnival #36
Please submit your favorite management posts to the carnival. Read the previous management carnivals. Adopting Agile Processes by Eric Engelmann – “So scrum is about fixing the system. If you don’t write code, it might not be apparent what’s different about this, so I’ll pull out what I love about it…” Generosity comes with international shipping by Andy – “I am the CEO at Timbuk2…and I wanted to say – thank you for the posting. and tell you I am … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival
Management Improvement Carnival #32
Please submit your favorite management posts to the carnival. Read the previous management carnivals. The Skipper & First Mate: A Pattern for Continual Progress by Jamie Dinkelacker – “An organization can only depend on individuals in critical chain processes when individuals are fungible — one can quickly take over for another with no interruption of the work flow. Moreover, it implies that there’s a pool of available developers, ready to step in, who themselves aren’t engaged in other priority activities. … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival, management
Toyota’s Commitment
From Toyota’s blog, Living Up to Our Commitment We’ve received reports that on a small number of model-year 1995 to 2000 Tacomas, excessive corrosion of the frame has caused perforation of the metal. The reason for this, it appears, is that the frames of some of the 813,000 vehicles built during this time-frame may not have adequate corrosion protection. … Because of our oft-stated commitment to standing behind our products, we’re extending the rust-perforation warranty covering these trucks for a … Continue reading
Posted in Customer focus, Management, Toyota Production System (TPS)
Tagged blogs, cars, Customer focus, Deming, management, Toyota, Toyota Production System (TPS)
4 Comments
Customers Get Dissed and Tell
There are those rare companies where interacting with them is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. The all too common dis-service, combined with the internet, leads to Consumer Vigilantes: a growing disconnect between the experience companies promise and customers’ perceptions of what they actually get. … A swell of corporate distrust – exacerbated by high executive … Continue reading
Posted in Customer focus, Deming, Management, Psychology
Tagged bad service, blogs, Customer focus, Deming, inspection, internet, overpaid executives, Psychology, Systems thinking
7 Comments
Dell Innovation
Dell has been taking some interesting actions recently. Several months ago they started blogging and interacting with bloggers. Those steps have been interesting since few other companies of their size have taken such action (nothing amazing, but seem much beyond the common corporate, totally out of touch attempts to adopt new technology – they seemed to be committed to actually try to learn about interactive web thinking). They recently created IdeaStorm to Turn Up the Volume of Customer Voice [the … Continue reading
Posted in Creativity, Customer focus, IT, Management
Tagged blogs, communication, Customer focus, Innovation
5 Comments
Z-List: Management Blogs
Ok, I am going to build upon the z-list meme. Hopefully my modification will be seen as acceptable. I have modified the zlist to shorten it to management related blogs. I was added to one with: Making Z-List and Checking It Twice. I don’t really see how Seth’s blog is a “z-list blog” [more like a-list] but it is the first place I saw the a z-list and knowHR included it and it is excellent so I included it. Management … Continue reading
Posted in Fun, Management
Tagged blogs
Blogging is Good for You
Blogs ‘essential’ to a good career [the article has been moved behind an expensive paywall and is not even close to worth 1/100th of the cost so I removed the link. I added some links to related content at the end of the post.] For those with blogs this is a nice article to read – good positive reinforcement. It is probably a good marketing move to write an article that bloggers will like. Many will then post their thoughts … Continue reading
