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Category Archives: quote
Leading Improvement and Enjoying the Rewards
The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you … Continue reading
Posted in Management, quote, Systems thinking
Tagged coaching, curiouscat, leadership, management, managers, quote, Systems thinking, tips
3 Comments
Management Blog Posts From November 2006
I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading
Posted in Deming, Management, Process improvement, Quality tools, quote
Tagged blogs, curiouscat, Data, Deming, management, Process improvement, Quality tools, quote, tips
The Customer is the Purpose of Our Work
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider … Continue reading
Posted in Customer focus, Management, Psychology, quote, Respect, Systems thinking
Tagged aim, Customer focus, customer service, food, Psychology, purpose, quote, respect for people
6 Comments
Keys to the Effective Use of the PDSA Improvement Cycle
The PDSA improvement cycle was created by Walter Shewhart where Dr. Deming learned about it. An improvement process is now part of many management improvement methods (A3 for lean manufacturing, DMAIC for six sigma and many other modifications). They are … Continue reading
Posted in Data, Deming, Management, Popular, Process improvement, Quality tools, quote, Systems thinking
Tagged continual improvement, curiouscat, Data, Deming, experiments, management, PDSA, Popular, Process improvement, Quality tools, quote
15 Comments
Agile Story Point Estimation
In agile software development tasks are documented as user stories. Then the level of effort for those stores can be estimated by assigning each story points. The velocity that can be produced in a period (called a sprint, for us … Continue reading
Posted in Data, IT, Process improvement, Quality tools, quote, Software Development
Tagged agile management, project management, Quality tools, quote, Software Development, variation
Trust But Verify
The following are my comments, which were sparked by question “Trust, but verify. Is this a good example of Profound Knowledge in action?” on the Linked In Deming Institute group. Trust but verify makes sense to me. I think of … Continue reading
Posted in Data, Deming, Management, quote, Respect, Systems thinking
Tagged Deming, evidence based management, in-process measures, Psychology, Quality tools, quote, respect for people, Systems thinking
2 Comments
Dr. Deming in 1980 on Product Quality in Japan and the USA
I posted an interesting document to the Curious Cat Management Library: it includes Dr. Deming’s comments as part of a discussion organized by the Government Accounting Office in 1980 on Quality in Japan and the United States. The document provides … Continue reading
Posted in Deming, Management, Psychology, Public Sector, Quality tools, quote, Respect, Statistics, Systems thinking
Tagged continual improvement, curiouscat, Deming, government, Japan, Lean thinking, management, management history, managing people, Process improvement, Psychology, Public Sector, quality, Quality tools, quote, respect for people, SPC, Statistics, Systems thinking, variation
Manufacturing Skills Gap or Management Skills Gap?
I stumble across articles discussing the problem of manufacturers having difficulty finding workers with the skills they need (in the USA largely, but elsewhere too) somewhat regularly. While it is true that companies have this problem, I think looking at … Continue reading
Posted in Lean thinking, Management, Manufacturing, quote, Respect, Systems thinking
Tagged Career, Deming, hiring, jobs, lean manufacturing, long term thinking, management, managing people, Manufacturing, problem solving, quote, respect for people, Systems thinking, workplace improvement
3 Comments
You’ve Got to Find What You Love
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love … Continue reading
Posted in Creativity, Deming, Education, Fun, Innovation, Psychology, quote
Tagged Career, Creativity, Education, Innovation, inspiration, intrinsic motivation, jobs, Joy in Work, motivation, Psychology, respect for people, Software Development
9 Comments
Rethinking or Moving Beyond Deming Often Just Means Applying More of What Dr. Deming Actually Said
Don Reinertsen – Is It Time to Rethink Deming? [the broken link was removed] AGILEMinds I feel very strongly about the value of Deming’s ideas. I am glad people challenge those ideas and try to push forward management thinking. Helping … Continue reading →