Category Archives: Management

6 Leadership Competencies

Posted on November 13, 2008 by John Hunter

At the recent Annual W. Edwards Deming Institute Annual conference (this year held in Madison, Wisconsin) Peter Scholtes gave an excellent speech on the 6 Leadership Competencies from his book: The Leader’s Handbook. Those competencies are: The ability to think in terms of systems, and knowing how to lead systems. The ability to understand the variability of work in planning an problem solving Understanding how we learn, develop and improve. Leading true learning and improvement. Understanding people and why they … Continue reading →

Posted in Deming, Management, Psychology, Systems thinking | Tagged , , , , , , | 8 Comments

Tilting at Ludicrous CEO Pay 2008

Posted on November 10, 2008 by John Hunter

I continue to tilt at the robber barron CEO pay packages (2007 post on CEO pay abuses). 2007 pay rank Company CEO Pay 5 Year Pay CEO % of 2007 Earnings 1 Apple Steve Jobs $646,600,000 $650,170,000 18.5% 2 Occidental Petroleum Ray Irani $321,640,000 $509,530,000 5.9% 3 IAC Barry Diller $295,140,000 $512,270,000 Company Lost Money 4 Fidelity National Financial William Folley $179,560,000 NA 138.4% 5 Yahoo! Terry Semel $174,200,000 $432,490,000 26.4% 7 Countrywide Financial Angelo Mozilo $141,980,000 $295,730,000 Company Lost … Continue reading →

Posted in Data, Economics, Management, Respect, Systems thinking | Tagged , , , , , , , | 5 Comments

Easiest Countries for Doing Business 2008

Posted on November 8, 2008 by John Hunter

Singapore is again ranked first for Ease of Doing Business by the World Bank. For some reason they call the report issued in any given year as the report for the next year (which makes no sense to me). The data shown below is for the year they released the report. Country 2008 2007 2006 2005 Singapore 1 1 1 2 New Zealand 2 2 2 1 United States 3 3 3 3 Hong Kong 4 4 5 6 Denmark … Continue reading →

Posted in Competition, Economics, Management | Tagged , , , , , ,

Righter Incentivization

Posted on November 5, 2008 by John Hunter

Incentive schemes to get people “motivated” often backfire. Why can’t we figure out how to incentivize the behavior we desire and have it not backfire on us? What is the righter way to dangle incentives in front of our employees to get them to do what we want? Well aiming at that is a bad strategy. Using extrinsic motivation less badly is possible but the correct answer is just don’t do it. The problems of individual incentives seem to far … Continue reading →

Posted in Deming, Management, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , | 7 Comments

Management Improvement Carnival #46

Posted on November 4, 2008 by John Hunter

Ron Pereira is hosting the Management Improvement Carnival #46 on the Lean Six Sigma Academy blog, highlights include: I’m never quite sure how he gets these ideas… but Jon Miller managed to tie leadership and mountain goats together in 7 Leadership Lessons from a Mountain Goat. Great stuff! If you are interested in being more productive I have a must read article for you, and I really mean it’s a must read. So be sure to check out The Ultimate … Continue reading →

Posted in Carnival, Management | Tagged ,

Best Places to Work for Six Sigma Professionals

Posted on November 3, 2008 by John Hunter

iSixSigma has created a list of the Best Places to Work for Six Sigma Professionals. To be eligible to participate, companies must have been actively engaged in using Six Sigma for at least two years and must employ a minimum of 30 full-time Six Sigma practitioners in either Black Belt, Master Black Belt or Deployment Leader roles. Sixteen companies met all the entry requirements and completed a two-part online survey. The senior Six Sigma leader submitted answers to an employer … Continue reading →

Posted in Career, Management, Six sigma | Tagged , ,

Management Blog Posts From October 2005

Posted on October 28, 2008 by John Hunter

Box on Quality – Read articles by George Box on quality management principles (SPC, Deming, process improvement, six sigma, etc.). An except from the book provides a table of contents and an introduction. The photos shows George Box and Bill Hunter. Manufacturing and the Economy – I would guess China #1 and USA #2 in manufacturing in the year 2025. It is hardly a failure to be the second largest manufacturing country in the world. And there is plenty that … Continue reading →

Posted in Management

Get Rid of the Performance Review

Posted on October 27, 2008 by John Hunter

Get Rid of the Performance Review! by Samuel Culbert To make my case, I offer seven reasons why I find performance reviews ill-advised and bogus. … Inevitably reviews are political and subjective, and create schisms in boss-employee relationships. The link between pay and performance is tenuous at best. And the notion of objectivity is absurd; people who switch jobs often get much different evaluations from their new bosses. … Raises are then determined by the boss, and the boss’s boss, … Continue reading →

Posted in Deming, Management, Performance Appraisal | Tagged , , | 1 Comment

Appropriate Management

Posted on October 25, 2008 by John Hunter

Thinking about why appropriate technology is so effective, but underutilized (though things are much better now than they were several decades ago) can help anyone improve the solutions they adopt. I would especially encourage people to stop looking for the newest management book and actually read and adopt and re-read adopt… the excellent management books from the last 50 years Continue reading →

Posted in Books, Innovation, Management, Psychology | Tagged , , , , , | 4 Comments

The Software Engineering Manager’s Lament

Posted on October 23, 2008 by John Hunter

The engineering manager’s lament by Eric Ries: In teams that follow the “pick two” agenda [quality, time or price], which two has to be resolved via a power play. In companies with a strong engineering culture, the engineers pick quality. It’s their professional pride on the line, after all. So they insist on having the final say on when a feature is “done” enough to show to customers. Business people may want to speed things up by spending more money, … Continue reading →

Posted in IT, Management, Software Development, Systems thinking | Tagged , , , ,

CEOs Plundering Corporate Coffers

Posted on October 22, 2008 by John Hunter

Pointy haired bosses broke the code they provided on their site for embedding a Dilbert comic, so I removed the broken code. Dogbert: “I am stepping down as CEO so I can spend more time with the money I stole from this hellhole.” Unfortunately we still have far too few people that see the obscene behavior of CEOs and their brooks brother bureaucrats as unacceptable. The behavior of many of them has been similar to that of dictators looting the … Continue reading →

Posted in Management, Respect, Systems thinking | Tagged , , , , | 17 Comments

Flaws in Understanding Psychology Lead to Flawed Management

Posted on October 21, 2008 by John Hunter

I people are self interested and somewhat rational. However, self interest, is complex. People want to be liked, people want to be part of something good, people want to feel they are appreciated… Continue reading →

Posted in Management, Psychology, Respect | Tagged , , , , , , | 5 Comments

Six Sigma v. Common Sense

Posted on October 20, 2008 by John Hunter

Response to LinkedIn question [the broken link was removed]: “Whether Six Sigma as a quality tool really delivers the benefits ? How does it makes difference from a common sense approach ? (Where the process wastes and the required solution is known / can be easily identified just by applying common sense)” Six sigma (or another management improvement method) can help in several ways. First, lots of things that are sensible are not done. A method to assure that more … Continue reading →

Posted in Management, Quality tools, quote, Six sigma | Tagged , , , , , , | 2 Comments

National Medal of Technology and Innovation

Posted on October 16, 2008 by John Hunter

Armand V. Feigenbaum received the 2007 National Medal of and Technology and Innovation for his leadership in the development of the economic relationship of quality costs, productivity improvement, and profitability, and for his pioneering application of economics, general systems theory and technology, statistical methods, and management principles that define The Total Quality Management approach for achieving performance excellence and global competitiveness. In 1987, Dr. W. Edwards Deming received the medal for his forceful promotion of statistical methodology, for his contributions … Continue reading →

Posted in Deming, Management | Tagged , , ,

Management Improvement Carnival #45

Posted on October 15, 2008 by John Hunter

Read the previous management carnivals. Also see the management Reddit for popular new blog posts to include in future carnivals. Hire them, fire them, do what you want with them by Jay Padinjaredath – “A quote from Deming: “In Japan when a company has to absorb a sudden economic hardship… First the corporate dividends are cut. Then the salaries and the bonuses of the top management are reduced…. Lastly, the rank and file are asked to accept pay cuts…” The … Continue reading →

Posted in Carnival, Management | Tagged , , , ,

Restaurant Eliminates Tipping to Improve System Performance

Posted on October 13, 2008 by John Hunter

Why Tip? by Paul Wachter When he opened the Linkery [the broken link was removed], Porter said, he hoped his employees would become as emotionally invested in the venture as he was, sharing a sense of purpose and joy in their work. … Porter instead proposed a service fee of 18 percent, to be pooled and split roughly 3 to 1 between the restaurant’s front of the house and its kitchen. … Porter, like the anti-tippers of yore, was persuaded … Continue reading →

Posted in Creativity, Deming, Economics, Management, Psychology, Systems thinking | Tagged , , , , | 1 Comment