Category Archives: Creativity

How to Prevent Innovation

Posted on December 19, 2006 by John Hunter

Top ten tips for preventing innovation give some great ideas many companies are already doing but you may find some your company hasn’t mastered 🙂 For example: Make performance reviews easy. Create some easy-to-measure metrics (like # of sick-days taken, # of powerpoint slides created, # of meetings attended), and use those for performance reviews. People always gravitate toward the metric. We can run the reviews with a minimum of effort, giving us more time to tell them how to … Continue reading →

Posted in Creativity, Innovation, Management, Performance Appraisal | Tagged , | 1 Comment

Amazon Innovation

Posted on November 9, 2006 by John Hunter

I believe Amazon uses technology very well. They have done many innovative things. They have been less successful at turning their technology into big profits. But I continue to believe they have a good shot at doing so going forward Continue reading →

Posted in Creativity, Innovation, Management, Popular | Tagged , , , , | 10 Comments

Simple Cell Phone

Posted on October 31, 2006 by John Hunter

Awhile back we posted about the lack of simple phones now Motorola is looking at this market. See: Motorola’s Dumb Phone: Looking for more customers, the company did extensive market research in poor countries. The result: the company’s slimmest phone yet, boasting cutting-edge technology that–rather than adding complexity–extends battery life and makes the phone simpler to use. I don’t think these features are only desired in poor countries, but I am not basing that on any market research just my … Continue reading →

Posted in Creativity, Management

Management Improvement Search Engine

Posted on October 25, 2006 by John Hunter

Google has launched a nice new feature that allows users to create customized search results. I have talked about this idea before: Improve Google. Last year I posted about Rollyo, which allowed what Google now does (using Yahoo for the underlying search). I liked Rollyo but the new Google offering is better, so I have switched to using Google. Try our Management Improvement search engine This searches, using Google technology, over 50 management improvement web sites that I have selected. … Continue reading →

Posted in Creativity, curiouscat.com, Fun, Google, IT, Management | Tagged ,

Evidence-based Management

Posted on October 3, 2006 by John Hunter

Bob Sutton’s writing includes the excellent article “Management Advice: Which 90% is Crap?” (which we discussed in: Management Advice Failures) and the Knowing Doing Gap. I just discovered his blog today which is quite good: Work Matters. A recent post includes some good advice on data and process improvement Continue reading →

Posted in Creativity, Data, Deming, Health care, Management, Process improvement | Tagged , , | 1 Comment

Chaos Management (by design) at Google

Posted on September 25, 2006 by John Hunter

Chaos by design by Adam Lashinsky: Sandberg recently committed an error that cost Google several million dollars — “Bad decision, moved too quickly, no controls in place, wasted some money,” is all she’ll say about it — and when she realized the magnitude of her mistake, she walked across the street to inform Larry Page, Google’s co-founder and unofficial thought leader. “God, I feel really bad about this,” Sandberg told Page, who accepted her apology. But as she turned to … Continue reading →

Posted in Creativity, Google, Innovation, Management | 4 Comments

Systemic Thinking

Posted on September 23, 2006 by John Hunter

Systemic Thinking by Gary Bartlett provides a nice introduction to systemic thinking compared to analysis. Analysis is very useful however, the strong tendency to focus on only breaking apart systems to analyze components does result in missing insight into improvement opportunities (that can be gained by looking at the system as a whole). Conventional thinking techniques are fundamentally analytical. Systemic thinking is different – it combines analytical thinking with synthetical thinking. … That tool is synthesis – seeing how things … Continue reading →

Posted in Creativity, Innovation, Systems thinking | Tagged , | 2 Comments

Complicating Simplicity

Posted on August 31, 2006 by John Hunter

Complicating simplicity: Gah! Trying to read about the “Simplicity: The Art of Complexity” (er, what?) conference. But the description at the conference site is the exact opposite of simple, clear writing: An investigation of the essence of simplicity must necessarily get involved with the psychology of human-machine interaction. Why do we display such a strong proclivity to regarding technology as an externally imposed authority, to condemning or venerating it?…If we merely equate simplicity with simplification and reduction, simply let the … Continue reading →

Posted in Creativity, Management, quote, Software Development | Tagged , , , , | 1 Comment

Ackoff, Idealized Design and Bell Labs

Posted on August 20, 2006 by John Hunter

Excerpt from Idealized Design: How to Dissolve Tomorrow’s Crisis…Today by Russell L. Ackoff, Jason Magidson and Herbert J. Addison: How Bell Labs Imagined — and Created — the Telephone System of the Future in the 1950s. Great stuff and another example showing the obsession with “new” ideas is wasteful. Idealized design is a way of thinking about change that is deceptively simple to state: In solving problems of virtually any kind, the way to get the best outcome is to … Continue reading →

Posted in Books, Creativity, Deming, Innovation, Management, Systems thinking | Tagged , , , , , , | 7 Comments

Patent Review Innovation

Posted on August 16, 2006 by John Hunter

Michael Crichton wrote an essay critical of the current patent law: This Essay Breaks the Law. I believe the US is making significant mistakes in how we are proceeding with the patent system, see: The Patent System Needs to be Significantly Improved. A recent article from Money offers an interesting idea (to try anyway) for one part of the problem. Patent review goes Wiki That’s the basic concept behind a pilot program sponsored by IBM (Charts) and other companies, which … Continue reading →

Posted in Creativity, Economics, Innovation, IT, Management, Process improvement | 2 Comments

Interviews with Innovators

Posted on August 9, 2006 by John Hunter

Founders at Work: Stories of Startups’ Early Days by Jessica Livingston is an interesting looking book to be published in a few months. The book consists of interviews with founders of technology companies exploring the initial efforts to create a new company. Interviews include: David Heinemeier Hansson [the broken link was removed] (who many of our readers may not have heard of but who has recently done a great web development framework [Ruby on Rails] and development philosophy very compatible … Continue reading →

Posted in Books, Creativity, Innovation, IT, Management, Management Articles, Software Development | Tagged , , , ,

The Long Tail

Posted on July 12, 2006 by John Hunter

The Long Tail: Why the Future of Business Is Selling Less of More by Chris Anderson is now available. This books explores the huge market for goods outside of the mass market. The few popular items that dominate the media coverage in any market are not the majority of the market. In total the huge number of “unknown” items exceed the volume of the most popular items. The internet provides great opportunities to reach the long tail. In The Long … Continue reading →

Posted in Books, Creativity, Management

CEO Flight Attendant

Posted on July 1, 2006 by John Hunter

Street Smarts: Learning From JetBlue by Norm Brodsky. The Jet Blue CEO works (once a month he estimates) as a flight attendant. He interacts directly with customers in real world situations (not just talking to travel managers in his office). This getting out and seeing work in action is exposed a great deal, including a lean management concept, Genchi Genbutsu – to go to see the problem in situ (not just reading a report about it). he’s shaping the company … Continue reading →

Posted in Creativity, Customer focus, Deming, Management, quote, Respect, Systems thinking | Tagged , , , | 3 Comments

Brainstorming Under Attack

Posted on June 14, 2006 by John Hunter

Brainstorming under attack: 8 errors in the WSJ [the broken link was removed]. The WSJ has their content behind a wall [the broken link was removed] so their content is not part of the web and so I have not seen their article. The blog post makes good points about mistaken impressions of brainstorming: People do better on their own than they do in brainstorming sessions. This is really daft. I like to think of myself as a pretty creative … Continue reading →

Posted in Creativity, Management, Quality tools | Tagged , , , ,

TRIZ – Managing Creativity

Posted on May 31, 2006 by John Hunter

The World According to TRIZ by Reena Jana: TRIZ is the brainchild of late Russian inventor Genrich Altshuller (1926-98), who worked as a patent inspector. In the process of observing invention after invention, Altshuller sought to identify a consistent formula for innovation. In 1946, he published an article laying out his theory of structured innovation, which he titled “Teoriya Resheniya Izobretatelskikh Zadatch.” That translates roughly into “Theory of Inventive Problem Solving,” or TRIZ, for short. Creativity related: The Art of … Continue reading →

Posted in Creativity, Management

Creativity Overflowing

Posted on April 28, 2006 by John Hunter

Creativity Overflowing [the broken link was removed] : It was clear that Whirlpool needed to reinvent its corporate culture. To do so, it had to figure out the answers to basic questions that managers everywhere struggle with: How do you define innovation? How do you measure success? How do you teach people to be creative? Related: Managing Innovation Deming on Innovation How Whirlpool Defines Innovation

Posted in Creativity, Management Articles