Tag Archives: respect for people

Respect for People

Posted on May 8, 2006 by John Hunter

A very thoughtful post, Respect for People on the Kaikaku blog raises some interesting questions. What does respect for people really mean? Toyota empowers people: To stop the line – to stop every other worker from working – that is … Continue reading →

Posted in Lean thinking, Management, Popular, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , | 9 Comments

Find the Root Cause Instead of the Person to Blame

Posted on May 3, 2006 by John Hunter

When encountering a problem or defect the inclination of many is to find a person to blame. W. Edwards Deming believed that the system was responsible for 93% of the problems and over time he increased that number to at … Continue reading →

Posted in Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking | Tagged , , , , , , | 6 Comments

Stop Demotivating Employees

Posted on April 20, 2006 by John Hunter

Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading →

Posted in Deming, Management, Management Articles, Popular, Psychology | Tagged , , , , | 18 Comments

People: Team Members or Costs

Posted on April 1, 2006 by John Hunter

Inside TPS at Toyota, Georgetown, Kentucky [the broken link was removed] by Ralph Rio: Toyota believes people need to be intimately involved with the process to understand how to improve it. The team member writes the standardized work they use … Continue reading →

Posted in Deming, Management, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , , , | 4 Comments

Flow

Posted on March 22, 2006 by John Hunter

“Flow” and Mihaly Csikszentmihalyi [the broken link was removed] by David Farmer: How does it feel to be in “the flow”? 1. Completely involved, focused, concentrating – with this either due to innate curiosity or as the result of training … Continue reading →

Posted in Creativity, Management, Psychology, Systems thinking | Tagged , , , , | 3 Comments

Management Excellence

Posted on January 23, 2006 by John Hunter

My comments on, Take off the Blinders [the broken link was removed]: I think the question of what other companies have management practices worth studying is interesting. The answer could be very helpful as others could learn from what those … Continue reading →

Posted in Data, Deming, Lean thinking, Management, quote | Tagged , , , , | 2 Comments

The 70 Percent Solution

Posted on December 10, 2005 by John Hunter

The 70 Percent Solution [the broken link was removed] by John Battelle, an interview with Google CEO Eric Schmidt: We spend 70 percent of our time on core search and ads. We spend 20 percent on adjacent businesses, ones related … Continue reading →

Posted in Google, Innovation, Management, quote, Systems thinking | Tagged , , , , | 4 Comments

Performance Without Appraisal

Posted on October 1, 2005 by John Hunter

In response to the Alternatives to Stack Ranking? post on the popular Mini-Microsoft blog. I’m also taking some time to contemplate on Deming’s points and assess how Microsoft is doing against them. … What I would deeply appreciate is real-world … Continue reading →

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , , , | 7 Comments

How Toyota Turns Workers Into Problem Solvers

Posted on September 25, 2005 by John Hunter

How Toyota Turns Workers Into Problem Solvers [the broken link was removed], Sarah Jane Johnston interview of Steven Spear. It is our conclusion that Toyota has developed a set of principles, Rules-in-Use we’ve called them, that allow organizations to engage … Continue reading →

Posted in Creativity, Deming, Management, Process improvement, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments

Purpose of an Organization

Posted on August 16, 2005 by John Hunter

W. Edwards Deming described the purpose of an organization in New Economics, on page 51, as: The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long … Continue reading →

Posted in Deming, Management, Popular, quote, Respect, Systems thinking | Tagged , , , , | 23 Comments